Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Languages
Timeline
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DONTE WILLIAMS

693 Cembra Dr,Greenwood, IN

Summary

A seasoned copywriter with over 5 years of experience in the tech industry, seeking to leverage my expertise in content creation and linguistics to contribute to TELUS International AI Inc's growth and success. I am committed to crafting compelling narratives that resonate with diverse audiences and drive brand objectives.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Copy Writer

Swanktek Inc
02.2021 - Current
  • Developed and implemented content strategies that increased website traffic by 30%.
  • Managed a team of 5 junior copywriters, improving overall content quality.
  • Collaborated with design and marketing teams to align visual elements with textual content.
  • Conducted regular SEO audits to ensure content is optimized for search engines.
  • Provided editorial guidance to facilitate delivery of top-quality content.
  • Created high-impact messaging for marketing media, contributing to increases in revenues and market share.

Copy Writer

Genesys
06.2019 - 01.2021
  • Created persuasive copy that increased customer engagement by 20%.
  • Managed over 50 customer queries per day, providing detailed product information and resolving issues.
  • Collaborated with the sales team to create promotional materials, contributing to a 10% increase in sales.
  • Conducted market research to understand industry trends and customer needs.

Education

Bachelor of Arts - Linguistics

University of Texas
Austin, TX
05.2017

Skills

  • Content Strategy
  • SEO & SEM
  • Market Research
  • Team Leadership
  • Brand Development
  • Social Media Management
  • Google Analytics
  • Project Management

Certification

  • Certified Professional Copywriter, American Writers & Artists Inc.
  • Content Marketing Certification, HubSpot Academy

Hobbies

  • Reading and analyzing contemporary literature
  • Blogging about advancements in AI and tech industry
  • Participating in local creative writing workshops
  • Volunteering at community literacy programs

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Senior Copy Writer

Swanktek Inc
02.2021 - Current

Copy Writer

Genesys
06.2019 - 01.2021

Bachelor of Arts - Linguistics

University of Texas

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DONTE WILLIAMS