Donte' Case
Charlotte,NC
Summary
Dedicated technology professional with 10+ years of experience in QA and software testing, recently CompTIA Security+ certified and actively pursuing Splunk certification. Proven ability to analyze systems, identify vulnerabilities, track issues, and collaborate across cross-functional teams. Passionate about transitioning into SOC and cybersecurity operations with a strong foundation in test documentation, issue resolution, and compliance practices.
Overview
12
12
years of professional experience
1
1
Certification
Work History
QA Consultant II
American Avenue
10.2023 - Current
- Reviewed business and technical requirements to assess security impact and identify testing needs
- Documented issues and defects, tracked them using Jira, and coordinated resolution with dev teams
- Created test cases and scripts, including exploratory and regression tests for secure applications
- Participated in agile sprints; supported daily stand-ups and team retrospectives
Software Test Engineer II (Contract)
Bank of America
01.2023 - 09.2023
- Developed comprehensive test cases for banking applications including secure transaction flows
- Executed tests using Agile methodologies; identified and documented defects in Jira
- Collaborated with developers and stakeholders to validate resolution of issues
- Participated in incident reporting, reproducing issues, and maintaining traceability
Sr. QA Test Engineer (Full-Time)
Caviar
08.2016 - 01.2023
- Led testing for delivery applications including backend APIs, mobile apps, and databases
- Identified and tracked bugs using Jira; ensured security and privacy compliance during test phases
- Worked closely with BAs and PMs to ensure accurate test case coverage and data validation
- Created user acceptance and end-to-end test plans in agile and waterfall environments
QA Test Engineer (Contract)
Vivint Smart Home
06.2014 - 06.2016
- Validated system behavior and backend data integrity for IoT smart home devices
- Executed SQL queries to support backend verification and data audits
- Reviewed requirements and mapped them using RTMs; conducted walkthroughs with stakeholders
Jr. QA Analyst (Contract)
USPS
09.2013 - 05.2014
- Performed manual and functional testing across multiple platforms
- Validated system functionality and logged issues during regression cycles
- Participated in daily defect calls and status updates
Education
High School -
Central High School
Philadelphia, PA01.2010
Skills
- Threat identification
- Incident tracking
- Test case documentation
- Root cause analysis
- Log review
- Agile/Waterfall SDLC
- Vulnerability identification
- System validation
Websites
Certification
- CompTIA Security+, 01/01/25
- Splunk Core Certified User, Currently studying
References
References available upon request.
Timeline
QA Consultant II
American Avenue
10.2023 - Current
Software Test Engineer II (Contract)
Bank of America
01.2023 - 09.2023
Sr. QA Test Engineer (Full-Time)
Caviar
08.2016 - 01.2023
QA Test Engineer (Contract)
Vivint Smart Home
06.2014 - 06.2016
Jr. QA Analyst (Contract)
USPS
09.2013 - 05.2014
High School -
Central High School
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