Dontelle White
Cypress,TX
Summary
Dedicated Office Manager with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
16
16
years of professional experience
Work History
Front Desk Receptionist
Bluefish Pediatric
08.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in
- Scheduled, coordinated and confirmed appointments.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Handled account payments and provided information regarding outstanding balances.
Front Office Manager
Fairbanks Orthopedic/Pain Management And Sports Medicine
02.2020 - 08.2023
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Developed procedures to establish accurate and organized check-in and check-out processes.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Medication Aide
Louisiana State Penitentiary
12.2017 - 07.2020
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Assisted in inventory management, ensuring an adequate stock of medications was always available for patients'' needs.
Unit Secretary
Parkland Hospital
04.2011 - 12.2017
- Managed incoming calls and directed to appropriate department.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
Front Desk Receptionist
Southaven Nursing Home
05.2008 - 04.2011
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
High School Diploma -
A. Maceo Smith
Dallas, TX05.2008
Skills
- Front Office Management
- Maintain Medical Databases
- Multitasking Abilities
- Organization and Time Management
- Problem-solving skills
- Administrative Skills
- Office Organization
Timeline
Front Desk Receptionist
Bluefish Pediatric
08.2023 - Current
Front Office Manager
Fairbanks Orthopedic/Pain Management And Sports Medicine
02.2020 - 08.2023
Medication Aide
Louisiana State Penitentiary
12.2017 - 07.2020
Unit Secretary
Parkland Hospital
04.2011 - 12.2017
Front Desk Receptionist
Southaven Nursing Home
05.2008 - 04.2011
High School Diploma -
A. Maceo Smith