Dontez Fils Jackson
Crwafordsville,IN
Summary
Adept at training managers to improve employee relations, increase understanding of legal requirements and effectively motivate employees and strengthen relationships at all levels. Articulate, inspiring and hands-on leader with strengths in program management, process improvement and data analytics. Forward-thinking, results-driven and focused on facilitating relationships and collaboration between diverse employees and departments in order to accomplish common goals.
Overview
17
17
years of professional experience
Work History
Labor Relations Specialist
United States Postal Service, USPS
08.2012 - Current
- Maintained detailed records of labor relations activities to support decision-making processes during negotiations.
- Supported employee engagement initiatives by creating open channels of communication between staff members at various levels within the organization.
- Collaborated with legal counsel to ensure compliance with federal, state, and local labor laws.
- Streamlined grievance procedures resulting in quicker resolutions and increased trust between labor and management.
- Advised management on best practices in employee relations, fostering a positive work environment.
Associate
Wabash National Trailer Centers
05.2012 - 01.2013
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assembled pallets and crates for secure transportation of materials.
Crew Trainer
McDonald's Restaurant
09.2007 - 05.2012
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Christian Fenger Academy
Chicago, IL06.2010
Skills
- Negotiation expertise
- Grievance handling
- Labor law knowledge
- Employee Relations
- Workplace Safety
- Case analysis
- Dispute Resolution
- Labor negotiation
- Arbitration preparation
- Contract Negotiation
Timeline
Labor Relations Specialist
United States Postal Service, USPS
08.2012 - Current
Associate
Wabash National Trailer Centers
05.2012 - 01.2013
Crew Trainer
McDonald's Restaurant
09.2007 - 05.2012
High School Diploma -
Christian Fenger Academy