Dontorian Gillum
Clarksville,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Over the years i have worked a few odd jobs but none leading to a career. I have been at Trane almost two years, and in this time I have seen that there could be career possibilities here.
Overview
5
5
years of professional experience
Work History
Demand Flow Wire Technician
Trane Technologies
Clarksville, TN
03.2022 - Current
- Installed power outlets when needed
- Laid out cables and ran through air conditioning units to desired locations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
Early Childhood Educator
Kids Depot
Clarksville, TN
07.2021 - 03.2022
- Contributed towards creating a curriculum based on developmental milestones set out by Early Years Foundation Stage.
- Monitored student progress to ensure cooperation and growth.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Ensured compliance with relevant regulations such as health and safety standards.
- Directed and supervised children during field trips and special activities.
- Participated in workshops, trainings and conferences to improve educational skills.
- Promoted good behaviors by using positive reinforcement methods.
Manager
Arby's Restaurant
Clarksville, TN
12.2018 - 08.2021
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Provided leadership during times of organizational change or crisis situations.
Education
Associate of Arts - History
Columbia State Community College
Columbia, TN05-2018
Some College (No Degree) - History Teacher Education
Austin Peay State University
Clarksville, TNSkills
- Time management
- Leadership
- Management
- Communication
- Multitasking
Timeline
Demand Flow Wire Technician
Trane Technologies
03.2022 - Current
Early Childhood Educator
Kids Depot
07.2021 - 03.2022
Manager
Arby's Restaurant
12.2018 - 08.2021
Associate of Arts - History
Columbia State Community College
Some College (No Degree) - History Teacher Education
Austin Peay State University