Dontrail McCants

• Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
• Created promotional campaigns to increase brand awareness and attract new customers.
• Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
• Provided leadership support during peak business hours by motivating staff members to meet targets.
• Provided training to new employees on company policies and procedures.
• Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
• Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
• Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.

• Explained menu items, describing ingredients and cooking methods upon request.
• Informed customers of daily specials and signature menu items.
• Prepared checks, itemizing total meal costs and taxes.
• Garnished dishes and beverages to serve visually appealing menu items.
• Monitored dining room for cleanliness and proper set-up at all times.

Co-ordinate and implement essential duties for optimal guest satisfaction. Basically, maintain inventory and fluidness of a busy dinner shift. Everything from pouring wine for guests to assisting the back of the house with washing and polishing dishes.

• Assisted customers with product selection and ordering, providing helpful advice and information.
• Performed opening and closing duties as assigned, such as setting up the sales floor for business hours.
• Handled customer inquiries in a courteous and professional manner.
• Provided excellent customer service to ensure repeat business.
• Participated in regular staff meetings regarding operations procedures.
• Assisted wait staff by delivering food and beverages to guest tables.
• Cleaned and sanitized menus, tables and chairs when appropriate.
• Restocked service stations and bus stations as well as ice bins and buckets.
• Maintained adequate levels of linens, trays and silverware items for customers and performed washing and sanitation.
• Used company-approved cleaning supplies to sanitize kitchen areas.
• Effectively multitasked within fast-paced environment.
• Greeted guests with friendliness and professionalism.
• Cleaned up spills and broken glassware and safely disposed of sharp pieces.
• Asked customers about meals to assess satisfaction and collect vital feedback.
• Filled and served various beverages for customers.
• Supported serving staff in delivering accurate and well-presented food orders.

• Presented menus to patrons, answered questions about menu items and made recommendations.
• Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
• Suggested additional items to customers to increase restaurant sales.
• Refilled drinks and checked with diners to meet specific needs.
• Relayed orders to service bar and kitchen via point-of-sale register system.
• Presented menus to patrons to answer questions about menu items and make recommendations.
• Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
• Restocked tables, wait staff areas and order staging areas.
• Provided timely checks on guest needs and brought requests.
• Handled special customer requests for separate checks and menu substitutions.
• Calculated charges, issued table checks and collected payments from customers.
• Relayed orders and special requests to cooks.
• Reset tables between guests, refilled condiments and wiped down surfaces.
• Set up tables and counters to prepare dining and serving areas.
• Completed opening and closing checklists to facilitate smooth restaurant operations.
• Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
• Implemented sanitary food handling, holding and service protocols.
• Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
• Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
• Greeted newly seated guests promptly, filled water glasses and brought bread to table.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
• Resolved customer concerns with friendly and knowledgeable service.
• Set up dining room to meet hospitality and service standards.
• Stocked server areas with supplies before, during and after shifts.
• Maintained accuracy while handling payments, giving change and printing receipts to customers.
• Cleared table and bussed dishes to allow for quick setups.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Promoted desserts, appetizers and specialty drinks to optimize sales.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Operated POS terminals to input orders, split bills and calculate totals.
• Greeted customers, answered questions and recommended specials to increase profits.

• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
• Operated POS terminals to input orders, split bills and calculate totals.
• Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
• Promoted desserts, appetizers and specialty drinks to optimize sales.
• Collaborated with host, bus person and cook to serve up food and beverage options.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Prepared salads, appetizers and garnishes to assist kitchen staff.
• Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
• Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
• Provided exceptional service to high volume of daily customers.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
• Stocked server areas with supplies before, during and after shifts.
• Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Completed opening and closing checklists to facilitate smooth restaurant operations.
• Calculated charges, issued table checks and collected payments from customers.
• Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.

• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
• Operated POS terminals to input orders, split bills and calculate totals.
• Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
• Promoted desserts, appetizers and specialty drinks to optimize sales.
• Collaborated with host, bus person and cook to serve up food and beverage options.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Prepared salads, appetizers and garnishes to assist kitchen staff.
• Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
• Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
• Provided exceptional service to high volume of daily customers.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
• Stocked server areas with supplies before, during and after shifts.
• Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Completed opening and closing checklists to facilitate smooth restaurant operations.
• Calculated charges, issued table checks and collected payments from customers.
• Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.

• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
• Operated POS terminals to input orders, split bills and calculate totals.
• Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
• Promoted desserts, appetizers and specialty drinks to optimize sales.
• Collaborated with host, bus person and cook to serve up food and beverage options.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Prepared salads, appetizers and garnishes to assist kitchen staff.
• Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
• Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
• Provided exceptional service to high volume of daily customers.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
• Stocked server areas with supplies before, during and after shifts.
• Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Completed opening and closing checklists to facilitate smooth restaurant operations.
• Calculated charges, issued table checks and collected payments from customers.
• Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.