Dontrell Hickbottom
Eagan,MN
Summary
Dynamic Life Enrichment Coordinator with a proven track record at Presbyterian Homes, enhancing resident engagement through innovative programming and effective activity coordination. Excelled in fostering a positive environment, significantly improving program offerings by incorporating assessment and evaluation skills. Demonstrated expertise in documentation and reporting, alongside a knack for fostering teamwork and creativity among staff.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Life Enrichment Coordinator
Presbyterian Homes
06.2021 - Current
- Served as a resource for staff members seeking guidance on incorporating life enrichment principles into their daily interactions with residents.
- Managed budgets effectively, optimizing resources to provide high-quality experiences for all residents within financial constraints.
- Promoted a positive environment within the facility by fostering teamwork among staff members and encouraging collaborative problem-solving efforts.
- Evaluated program effectiveness regularly, utilizing feedback from residents, families, and staff to make continuous improvements in programming offerings.
- Planned outings,daily events and religious worship opportunities for residents for Memory care.
- Provided one-on-one programs and activities for residents unable to participate in group settings.
- Coordinated holiday decorating of facility, garnering help of residents and volunteer staff.
- Encouraged social interaction and relationship-building among residents by facilitating group activities, clubs, and discussion sessions tailored to common interests.
Server
Presbyterian Homes
02.2017 - 05.2021
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Sales Associate/ Team Member
Old Navy
03.2015 - 05.2017
- Managed returns, exchanges and refunds in accordance with store policy.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma -
Simeon Career Academy
Chicago, IL06-2003
Skills
- Documentation And Reporting
- Innovation and Creativity
- Activity Coordination
- Assessment and Evaluation
Certification
- CPR/AED Certification
Timeline
Life Enrichment Coordinator
Presbyterian Homes
06.2021 - Current
Server
Presbyterian Homes
02.2017 - 05.2021
Sales Associate/ Team Member
Old Navy
03.2015 - 05.2017
- CPR/AED Certification
High School Diploma -
Simeon Career Academy
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