Dontrelle Humphrey
Baltimore,MD
Summary
Patient-focused with 10+years of experience. Expert in all elements of patient care and successful in working as part of team to treat wide range of medical conditions. Skilled in prioritizing patients' needs within high-stress environments.
Overview
15
15
years of professional experience
Work History
Parcel Delivery Driver
FedEx Ground
Baltimore, MD
01.2021 - Current
- Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
- Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture or beneath doormats to prevent theft.
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Planned delivery routes and most efficient methods of distribution
- Successfully avoided time delivery delays by carefully planning best routes
- Used GPS system to plan travel routes in accordance with bulk cargo transportation laws
Mental Health Technician
Atrium Healthcare
Charlotte, NC
08.2019 - 12.2019
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds every 15 min. to check on residents.
- Performed client intake procedures according to internal standards for new admissions.
- Searched resident belongings prior to and during stays.
- Treated clients and families with respect and dignity.
- Took and monitored vital signs, administered medications and managed patient behavior.
- Assisted and counseled 5-10 patients daily.
- Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
- Assessed clients upon admission and discharge to detox; took blood draws for labs.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
Emergency Room Technician/Behavioral Health Technician
DeKalb Medical
Dekalb, GA
04.2013 - 11.2017
- Worked with nurses to assess patients and prepare for tests and procedures.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
- Assisted with resuscitation, CPR and emergency airway procedures.
- Quickly responded to codes and cardiac monitor alarms.
- Liaised between nurses, physicians, patients, and visitors.
- Administered first aid treatment and life support to care for sick or injured individuals.
- Inserted peripheral IVs and administered non-medication IV fluids.
- Collected basic samples, labeled specimens properly and transferred to laboratory for testing.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Collected basic samples, labeled specimens properly and transferred to laboratory for testing
- Assisted with resuscitation, CPR and emergency airway procedures
- Decontaminated and sanitized all equipment, instruments and supplies
Mental Health Technician
UF At Shands Jacksonville
Jacksonville, FL
01.2009 - 03.2013
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Hospital Corpsman
US Navy
Portsmouth , VA
07.2002 - 05.2007
- Provided leadership, delegation and exceptional medical service in high-pressure situations.
- Administered medical care for range of conditions and basic health concerns.
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
- Rendered emergency medical treatment and administered immunization programs.
- Evaluated injured or ill persons to determine nature and extent of concerns.
- Learned new techniques to better serve patients' needs.
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data
- Administered medical care for range of conditions and basic health concerns
- Rendered emergency medical treatment and administered immunization programs
- Provided leadership, delegation and exceptional medical service in high-pressure situations
Education
Associate of Science - Criminal Justice
Everest University
Orange Park, FL06.2011
GED -
Florida Youth Challenge Academy
Starke, FL05.2002
Skills
- Route Planning
- Valid Driver's License
- Clean Driving Record
- CPR
- Basic patient care
- Phlebotomy procedures
- Collecting medical samples
- Data Entry
- Problem-Solving
- Self-Motivated
Timeline
Parcel Delivery Driver
FedEx Ground
01.2021 - Current
Mental Health Technician
Atrium Healthcare
08.2019 - 12.2019
Emergency Room Technician/Behavioral Health Technician
DeKalb Medical
04.2013 - 11.2017
Mental Health Technician
UF At Shands Jacksonville
01.2009 - 03.2013
Hospital Corpsman
US Navy
07.2002 - 05.2007
Associate of Science - Criminal Justice
Everest University
GED -
Florida Youth Challenge Academy
Accomplishments
US Navy Veteran
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