Christian Joel Winkley
Montgomery Village,MD
Summary
Highly-motivated professional with desire to utilize time management and organizational skills across diverse settings. I have experience in creating and implementing social media strategy in diverse settings. Strengths lie in identifying target audiences, devising engaging campaigns, and analyzing performance metrics. Past work in social media has resulted in increased brand visibility, improved online presence and consumer engagement. Seeking an opportunity to enhance and utilize abilities while contributing to company growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Social Media Strategist/Manager
Phoenix Rising TV
, MD
05.2024 - Current
- Record and edit content to be dispersed across various Social Media platforms
- Engage the community across multiple platforms through routine posts and responses to notifications
- Create content in accordance with Social Media guidelines and current market trends
- Analyze current market trends for future posts
- Collaborate with team members to develop visually appealing graphics for social media use.
- Attend weekly progress meetings
- Analyze data from various social media platforms to create detailed reports on the performance of campaigns.
- Conduct market research to identify target audiences
- Monitor various pages for public engagement and respond promptly
Case Manager
Maximus Health Services
Baltimore, MD
02.2024 - Current
- Cultivate and nurture professional relationships with customers, continuously monitoring their engagement and progress within the program
- Regularly collaborate with customers to set and accomplish program goals, ensuring ongoing eligibility and program service maintenance
- Demonstrate extensive program knowledge, guiding customers through various stages of the application process, from enrollment to benefit and service allocation
- Assist customers in accessing essential services aligned with program objectives
- Conduct follow-ups with customers to address needs, resolve concerns, and ensure their requirements are met satisfactorily
- Collaborate with team members to provide expertise and support in resolving participant issues effectively
- Maintain accurate and timely case documentation for all customer interactions, ensuring comprehensive records of activities
- Share updates regarding outreach and engagement initiatives with project staff, facilitating effective communication
- Identify and communicate barriers hindering customer engagement with the Provider, informing project staff
- Perform additional duties as directed by leadership to support program objectives
Creator - (1.2 Million Followers Accumulated)
Tiktok
03.2021 - Current
- Complete sponsored videos for various companies
- analyze and create content in adherence to legal contracts
- Remain updated on various trends for marketing and engagement purposes
- Develop creative concepts and strategies for content creation that aligned with brand goals.
- Created content across multiple platforms, including video, audio, and written formats.
- Record and edit videos in different styles based on content included
- Brainstorm ideas to grow audience and market various companies
- Produce original audio-visual material using equipment such as cameras and editing software.
- Coordinate with external vendors to source locations for content
- Utilize feedback from the audience to refine content strategies and enhance engagement.
Victim/Witness Coordinator
Howard County State’s Attorney’s Office
08.2022 - 12.2023
- Provide 24/7 crisis intervention to victims and witnesses of domestic violence
- Contact victims within 48 hours of a domestic violence case being received
- Provide information on and assistance with Protective/Peace orders
- Provide information on and assistance with the VINE system (online system that updates victims on their case)
- Provide information on and assistance with emergency/safety measures (medical treatment, shelter, etc.)
- Provide continued support and assistance throughout the criminal justice process through regular contact to increase and/or improve services provided to victims
- Attend Protective/Peace order hearings as needed/requested from the victim
- Attend any bail review hearing in which the victim will be present
- Provide referrals and resources for domestic violence counseling or any other need the victim may have
- Facilitate communication between victims/witnesses and prosecutors to provide victims with the opportunity to be informed and empowered
- Participate in all case review meetings
- Be aware of all case developments and updates
- Communicate all information and updates with the prosecutor assigned to the case in a timely fashion
- Schedule in-person, telephone, and online meetings between victims/witnesses and the prosecutor assigned to a case
- Familiarize victims and witnesses with the courtroom setting and accompany them to proceedings
- Maintain communication with victims regarding appeals, post-convictions, reconsideration of sentences, three-judge panels, parole hearings, violations of probation, and paroles
- National Organization for Victim Assistance (2023)
- NOVA Victim Assistance Academy – Obtained Certificate of Completion
Child and Adolescent Mental Health Associate II (court Involved)
Regional Institute for Children and Adolescents
02.2021 - 08.2022
- Provide direct care to adolescents via behavioral management techniques, individual and group activities, individual and group counseling, and crisis prevention/intervention (verbal and physical)
- Interact therapeutically with a group of adolescents on a unit to ensure a positive and safe environment
- Observe behavior of adolescents and maintain records of their social, physical, and psychological behavior in order to make recommendations to the treatment team
- Document all pertinent observations/incidents as well as required documentation/evaluation of residents and medical records for ongoing assessment and review by treatment team
- Lead adolescents in planned recreation, life skill, or other adaptive programs to meet the goals of individual treatment plans
- Participate in preventative crisis management as well as non-violent crisis intervention (de-escalation techniques, restraint, and safety chair procedures) in order to provide a safe and therapeutic environment for adolescents
- Prevention and Management of Aggressive Behavior (PMAB) Trainer
- Facilitate, plan, and participate in PMAB Trainings for both new hires and current staff
- Demonstrate and teach PMAB protocols and procedures to residential staff
- Provide input during planning sessions relative to the treatment of residents to include team meetings, ITPs, IEPs, school admission review and dismissal, and patient care monitoring meetings
- Participate in multi-disciplinary team meetings, staff and in-service training activities as required in order to remain updated on treatment plans, important administrative communication and changes/updates in procedures
- Adhere to all safety and other standards set by the administration and surveying agencies to maintain quality standards
Receptionist / Security
Lorien Harmony Hall
09.2020 - 02.2021
- Greet and welcome guests and callers in a polite and inviting manner and provide a positive first impression
- Maintain full knowledge of events and proceedings within the facility
- Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
- Provide nurses and caregivers with required supplies for their duties
- Transport patients to and from dialysis treatments
- Operate telecommunication systems
- Screen incoming mail, packages, and calls
- Respond to emergencies and draft incident reports
- Control access into the building to protect employees, guests and residents
- Monitor alarms and surveillance systems
Porter
Apple Ford/Lincoln
05.2019 - 09.2020
- Greet customers to determine their service needs
- Communicate with coworkers to ensure customer’s needs are addressed in a timely manner
- Safely transport customers
- Ensure customer and sales inventory vehicles are cleaned
- Maintain an orderly and clean work area
Education
Bachelors of Science - Psychology
Frostburg State University
Frostburg, MD05-2020
Skills
- Strategic Planning
- Community building
- Effective Organization
- Web Analytics
- Content Creation
- Case Documentation
- Campaign Management
- Photo and Video Editing
- Content scheduling
- Client Advocacy
- Case Management
- Conflict Resolution
- Crisis Intervention
- Patient Assessment
Affiliations
- Kappa Alpha Psi Fraternity Inc. - Vice President, Membership Training Academy Coordinator, Social Media Manager Event Coordinator
- My Brother’s Keeper - Vice President / Cofounder
- Creative Minds - Founding member, Student Liaison
Specializedtraining
- 2020, Healthcare Academy
- 2021, CPR Certification
- 2022, PMAB Training
- 2022, Specialist as PMAB Trainer
- 2023, National Organization for Victim Assistance
Certification
- 2020 - Healthcare Academy
- 2022 - PMAB Specialist
- 2023 - National Organization for Victim Assistance
References
References available upon request.
Timeline
Social Media Strategist/Manager
Phoenix Rising TV
05.2024 - Current
Case Manager
Maximus Health Services
02.2024 - Current
Victim/Witness Coordinator
Howard County State’s Attorney’s Office
08.2022 - 12.2023
Creator - (1.2 Million Followers Accumulated)
Tiktok
03.2021 - Current
Child and Adolescent Mental Health Associate II (court Involved)
Regional Institute for Children and Adolescents
02.2021 - 08.2022
Receptionist / Security
Lorien Harmony Hall
09.2020 - 02.2021
Porter
Apple Ford/Lincoln
05.2019 - 09.2020
- 2020 - Healthcare Academy
- 2022 - PMAB Specialist
- 2023 - National Organization for Victim Assistance
Bachelors of Science - Psychology
Frostburg State University
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