Dony Anders
Castle Pines,Colorado
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude, I have a willingness to take on added responsibilities to meet team goals. I am a goal-driven, safety-minded professional with proficiency in individual/collaborative duties and possess an innate attentiveness to details while being task-oriented and displaying efficient work habits/time-management skills. Through my consistent performance, you will find that I demonstrate a proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. My excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels, will exhibit professionalism as well as show I am personable with a teamwork mindset.
Overview
16
16
years of professional experience
Work History
Sub-Contractor/Self-Employed
Self-Employed
09.2021 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Extensive experience as an independent Mobile Technician
- Collaborated with clients to define project requirements and deliverables.
- Researched and identified innovative solutions to acquire resources and meet customer needs.
Co-Founder/Mobile Manager/Lead Technician
Anders Auto Glass
01.2008 - 09.2021
- Co-founder/Mobile Manager/Lead Technician
- Mentored junior technicians in maintenance, repair and reporting duties.
- Continually maintained and improved company's reputation and positive image in markets served.
- Planned, scheduled, and delegated daily work to team of employees.
- Performed troubleshooting and diagnosis
- Adhered to established policies and standards to safely complete projects.
- Maintained accurate records of malfunctions, installations and service calls.
- Fostered relationships with internal and external customers.
- Tested components and systems to evaluate performance and identify concerns.
- Monitored and enforced safety measures to mitigate hazards.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
Business Owner/Operator
Pit Stop Auto Glass Of Denver
03.2010 - 03.2013
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Served as principal stakeholder over organization's complete operations.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Fostered CRM initiatives by promoting environment of interpersonal communication and customer service.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Education
GED -
Aurora Central High School
Aurora, CO06.1990
Skills
- Safety Understanding (First Aid, MSDS, OSHA, Tag-in/Tag-out, Electrical, Construction Site Regulations)
- Leadership/Staff Management
- Local and State Regulations
- Preparing Job Sites with Setup and Installation of Auto Glass
- Physical/Heavy Labor and Hauling
- Project Estimation and Bidding/Contract Negotiations
- Diagnosis and Troubleshooting
- Mileage Tracking
- Excellent Customer Service-Establishing/Maintaining Clientele; Conflict Resolution
- Payment Processing/Billing/Accounts Receivable
Accomplishments
- US Navy Letter of Commendation from an Admiral
- Recipient of Sharp Shooter Ribbon
- Various Military Accolades
Affiliations
- Honorably Discharged US Navy Veteran
Timeline
Sub-Contractor/Self-Employed
Self-Employed
09.2021 - Current
Business Owner/Operator
Pit Stop Auto Glass Of Denver
03.2010 - 03.2013
Co-Founder/Mobile Manager/Lead Technician
Anders Auto Glass
01.2008 - 09.2021
GED -
Aurora Central High School