Dony Annam
Cumming,GA
Summary
Results-driven professional with a track record for developing and implementing business processes that significantly improve retail operations and deliver with no financial impacts. 14+ years of progressively responsible positions with industry-leading corporations. Recognized technology leader with demonstrated competencies in process improvement, organizational behavior/change management, and strategic planning. Highly effective at hiring, coaching, mentoring, building and developing strong teams. Established a reputation for project success through consistent delivery to product and timeline expectations. Passion for solving problems, facilitating alignment to business goals, and managing client relationships.
Experienced with engineering management, project development, and leadership. Utilizes strategic planning and team collaboration to drive project success. Track record of enhancing operational efficiency and delivering innovative solutions.
Overview
21
21
years of professional experience
Work History
Director of Engineering
Mastery Logistics Systems
10.2022 - Current
- Improved customer satisfaction ratings with proactive communication, addressing concerns promptly, and seeking feedback for improvements.
- Grew existing client relationships through consistent communication and effective contact.
- Evaluated emerging technologies to identify opportunities for integration into existing systems or develop innovative solutions.
- Managed budgets effectively while ensuring resource allocation aligned with company goals and objectives.
- Spearheaded research projects that led to the development of cutting-edge technologies translating into competitive advantages for the organization.
- Designed and monitored project schedules and project manager assignments.
- Expanded business relationships via one-on-one interactions and production of materials demonstrating culture of success.
- Optimized manufacturing operations by identifying bottlenecks, implementing best practices, and providing targeted training to staff.
- Delivered cost savings by negotiating favorable contracts with vendors, lowering material expenses without sacrificing quality.
- Built strong teams through selective recruitment and post-hire mentorship of junior engineers.
- Functioned as primary point of contact for high-profile clientele, addressing concerns and meeting or exceeding expectations.
- Streamlined engineering processes for increased efficiency, leading to faster project completion and reduced costs.
- Developed and maintained positive relationships with key stakeholders, including clients, vendors, and internal teams.
- Reduced downtime and improved productivity through the implementation of effective preventive maintenance programs.
- Set budgets for engineering tasks, tailoring financial limitations to business goals and optimizing return on investment (ROI) for completed deliverables.
- Implemented lean manufacturing principles to eliminate waste and maximize output across all operations areas.
- Adhered to overall company business goals, meeting prescribed completion deadlines on 90% of projects.
Sr. Software Engineering Manager
Automatic Data Processing(ADP)
03.2021 - 10.2022
- Led a team of programmers and quality assurance engineers in the pursuit of business & technology objectives using Agile methodologies
- Spearheaded software architecture design and implementation, ensuring scalability and maintainability of applications.
- Championed best practices for coding standards, documentation, testing, and performance optimization across the team.
- Oversaw budget planning and resource allocation for software engineering projects, ensuring optimal utilization of resources without compromising on quality or timeline goals.
- Optimized software development processes by implementing Agile methodologies, leading to improved project efficiency.
- Worked closely with Product Management and Business stakeholders on initiatives, objectives, priorities & approach
- Led design and development of enhancements and new services
- Recruited, hired and retains qualified people
- Maintained budgeted staffing levels
- Ensured that team members receive adequate technical, product and effectiveness/skills training to enable them to contribute to the success of the product and to equip each Associate for ongoing professional development
- Coached and counseled the team to facilitate the growth and effectiveness of both the group and its individuals
- Monitored performance and provided frequent feedback to team members to increase technical and product related skills, as well as individual effectiveness
- Initiated additional training (seminars, special courses, etc.) as needed
- Worked with internal & external parties to plan, architect and integrate services into ADP's ecosystem
- Proactively managed service infrastructure, operations, monitoring & support
- Ensured optimal & efficient performance, scalability & capacity in an evergrowing environment
- Managed releases, migrations and schedules
- The Enterprise eTime (EeT) team is responsible for the design, development, deployment & support of systems for ADP Workforce Manager based on Kronos' next-gen SaaS platform
- This system is integrated with ADP's HCM platforms to provide seamless Time management for HR professionals to manage their employees' Time and leave of absence experience through self-service tools in MyADP and ADP Mobile
Sr. Software Development Manager/Sr. Application Architect
United Parcel Service
05.2018 - 03.2021
- Won the best project award for modernizing the legacy app into a new digitalized mobile app
- Inspected final products for application uptime, overall performance and ease of use.
- Mentored junior developers and engineers through onboarding process and long-term team contributions.
- Won various accolades to introduce DevOps methodologies and training the entire department on Agile Transformations
- Worked on numerous Cash Flow models to present the financial analysis on the solutions chosen
- Presented multiple CIC presentations to the C-level executives to walk through the approach and negotiating the terms to obtain the approvals for the execution of the project
- Coached and mentored summer interns and won the CIO first best project of the summer
- Built a new Integration Framework using Open shift and FUSE
- Executed the latest design of converting SOAP web services into RESTful API to support the API First concepts
- Strong experience in software engineering and architectural patterns
- Technologies: Angular, react.js/native, Java, Docker, REST/JSON, RDBMS, Azure, open source
- Introduced CI-CD pipeline mechanism using TFS GIT and helped the department in reducing manual effort of 4 hours to 20 minutes which implied to cost savings
- Rapid personal pace with ability to deliver and drive results
- Very in depth understanding of software quality and what it takes to construct resilient and impactful solutions
- Mentored a large group of people with strong mentoring capability and communication - both verbal and written
- Very capable in recruiting people, screening candidates and selecting the right fit
- Highly involved setting technical and product strategy
- Done a lot of DCF's to analyze the right solution for the next gen freight forwarding operating systems
- Passionate to build strong, self-sustaining engineering teams
- Highly Energetic, very open and collaborative across all teams and roles
- Ability to practice servant leadership which is key to our success and culture
- Heavy exposure and implementation experience in modern technology, architecture and automation patterns
- Managing the legacy applications and leveraging the modernization technologies to support the Global Freight Forwarding Operations
Software Development Manager/Sr. Application Architect
Home Depot
01.2012 - 01.2018
- Main job is to work with multiple teams and making proper decisions to keep the stores alive with the product
- Worked with developers to identify and remove software bugs.
- Discussed issues with team members to provide resolution and apply best practices.
- Integrated Data Management with multiple teams like EDW and Teradata Database
- Won various awards for excellence in multiple areas of providing architectural guidance
- Learning data analytics and reporting the key metrics to executive team using Tableau
- Key contributor in helping other teams with inputs leading a successful deliverable by aligning the priorities as per the business needs
- Learned and Developed Tableau for reporting Key operational metrics, KPI's, Score cards for executive management to understand the performance of the applications and team's performance in maintaining our SLA's
- Providing project scope, timelines, and staffing estimates to meet business goals and objectives
- Leveraging technical guidance for the right solutions to the problems ensuring a smoother business
- Managed Several Vendors like TCS, Teradata, Syntel...Etc
- To escalate major issues when needed
- Instrumental in defining the new role of implementation manager through strong business relationship skills and consistent delivery
- Consistent track record of successful project delivery including custom and packaged software implementation for multiple clients including upstream and downstream applications
- Demonstrated management expertise with a staff of 20 including effective hiring, coaching, and performance management
- Established a forum for team building and knowledge sharing
- Effectively delegated routine financial processes while remaining in control of overall success
- Lead employees using a performance management and development process which includes goal setting, feedback, and performance development planning
- Leveraged multiple technologies like Datastage, Teradata, Informatica, Micro Strategy, Tableau to demonstrate the integrated data management across multiple applications
- Managing over 75 applications which support Inventory Planning and Replenishment of the Home Depot stores
Sr. Teradata Architect
Warner Bros
01.2010 - 01.2012
- Led initiative to evaluate third party Service Install Vendors' quality levels and perform deep drive analysis to assist in critical business decisions
- Developed and managed data application tools utilized by Business team and service vendors
- Worked with cross functional internal teams such as Service Compliance, Merchandising, and third party partners to advance program efficiency and capability
- Self-Starter and adopted Warner Bros Organizational Culture with no manual support
- Constructed automated reporting tool for Field Management team communicating up-to date, critical financial data
- This improved financial efficiency led to 20% issue resolution within first three months of rollout by reducing escalation time and wait time for current data upload
Sr. Teradata Technical Lead
Bank of America
01.2008 - 01.2010
- Managed multiple teams across the globe to add Value added Processors to adopt the new credit risk ratings for wholesale customers
- PIMS called the PORTFOLIO INFORMATION MANAGEMENT system deals with the calculation of RISK associated with each and every mortgage it issues to the customer
- VAPs (Value Added Processors) are developed to implement the business technology which calculates the risk ratings linked with the mortgage
- Implemented various techniques to improve performance of queries
- Established Teradata systems for components resulting in 96% reduction in stock outs, and a 17% gain in overall project efficiency
- Negotiated vendor consignment contracts resulting in $1.1 million reduction in working capital costs
Sr. Programmer Analyst
Infosys Technologies
01.2005 - 01.2008
- Worked with multiple clients and delivered projects successfully to ensure smoother delivery
- Started my career as a developer and promoted to a Sr
- Programmer Analyst in a short span of time by understanding various phases of SDLC which are SOX compliant
Education
MBA - Management of Technology
Georgia Institute of Technology
Atlanta, GA01.2016
BTech - Electrical and Electronics Engineering
Jawaharlal Nehru Technological University
01.2004
Skills
- Enterprise Architecture
- Collaborative leadership
- Team management
- Policy development
- Process improvement
- Strategies and goals
- Logistics management
- Program management
- Information technology management
Timeline
Director of Engineering
Mastery Logistics Systems
10.2022 - Current
Sr. Software Engineering Manager
Automatic Data Processing(ADP)
03.2021 - 10.2022
Sr. Software Development Manager/Sr. Application Architect
United Parcel Service
05.2018 - 03.2021
Software Development Manager/Sr. Application Architect
Home Depot
01.2012 - 01.2018
Sr. Teradata Architect
Warner Bros
01.2010 - 01.2012
Sr. Teradata Technical Lead
Bank of America
01.2008 - 01.2010
Sr. Programmer Analyst
Infosys Technologies
01.2005 - 01.2008
BTech - Electrical and Electronics Engineering
Jawaharlal Nehru Technological University
MBA - Management of Technology
Georgia Institute of Technology
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