Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Top Coordinator
Generic
Dony Vargas

Dony Vargas

Bronx

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Overview

3
3
years of professional experience

Work History

Coordinator

Amazing Home Care
06.2024 - 07.2025
  • Entered data, generated reports, and produced tracking documents.
  • Interceded between employees during arguments and diffused tense situations.
  • Kept high average of performance evaluations.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Monitored front areas so that questions could be promptly addressed.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Salesperson

MetroPCS Corporate Store
09.2022 - 03.2023
  • Engaged customers in meaningful conversations to identify needs and recommend appropriate products and services.
  • Maintained a well-stocked and organized sales floor to drive sustained sales revenue.
  • Processed transactions accurately and efficiently, including cash and credit card payments.
  • Resolved customer complaints promptly to ensure a positive shopping experience.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Worked to build relationships with customers and built potential for additional sales.

Education

Associate of Science - Psychology

Borough of Manhattan Community College of The City University of New York
New York, NY
05.2023

Skills

  • Customer Engagement
  • Account Management
  • Social Engagement
  • Reference Selling
  • Networking
  • Microsoft office suite (PowerPoint, Excel, Word)
  • Recordkeeping
  • Consulting
  • Schedule coordination
  • Work Planning and Prioritization

Accomplishments


  • Recognized as Top coordinator for 9 consecutive months, ranking top in performance and client satisfaction.
  • Coordinated schedule's for 100+ patients and caregivers while ensuring full compliance with state regulations.

Languages

Spanish: Fluent

Timeline

Coordinator

Amazing Home Care
06.2024 - 07.2025

Salesperson

MetroPCS Corporate Store
09.2022 - 03.2023

Associate of Science - Psychology

Borough of Manhattan Community College of The City University of New York

Top Coordinator

I speak both english and Spanish fluently making my reach to people even larger than most, I enjoy to reading and interacting with anyone who might need a helping hand. 

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