Donya Adams
Collierville,TN
Summary
Seasoned educator & professional development expert. Advanced experience in facilitation, curriculum development, & content management. Enthusiastic continuous improvement advocate with emphasis on organizational culture & diversity initiatives while keeping desired standard, audience, & customer satisfaction in mind. Influential leader with a passion for building successful teams through creativity, integrity, reliability, & encouragement.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Nike Logistics Systems Coach
Nike INC
10.2022 - Current
- Served as Processing Area Manager for 4 months, September thru December 2023, as part of transition management plan for Small Teams implementation
- Supervised 2 teams of Processing Athletes, approximately 30 employees, and oversaw day-to-day activities ensuring adherence of Processing and Small Team standards
- Drove Small Team standards which reduced UPH variations by 68% and reduced Repack CPU by 13%
- Collaborated with NLS Manager and NLS Director to develop standard for leveling work between north and south prep areas and implemented standard for leveling workload among 8 teams according to headcount
- Attended Run to Sequence and End of Shift Handoff meetings to assess open waves, identify roadblocks for closing waves, and define game plan for remainder/end of shift
- Conducted beginning of shift huddles with Athletes to share daily targets, talking points, and daily expectations as well as end of shift huddles to gather data from day’s activities (Red Eye/Green Eye)
- Developed process of quality audits to ensure quality at source so product leaving ADAPT facility meets 10 identified areas of excellence, exceeding consumer expectation
- Collaborated with members of Senior Leadership to implement Small Teams, including creation of standards and development of visual management
- Improved Help Chain for Athletes and Point Guards to restore flow quicker and decrease cycle time in Processing
- Trained Area Managers to complete Hour x Hour and MDI - Managing Daily Improvement Boards which included setting hourly targets, determining ahead/behind, and identifying issues affecting hourly targets
- Conducted training for Area Managers to fill in MDI (Managing Daily Improvement) Board which included Monthly Issue Summary, Key Metric Data, Pareto, Run Charts, and Problem/Countermeasure Charts
- Coached Area Managers to report out area metrics from MDI to Senior Leadership Team during weekly Gemba
- Teamed up with NLS and Operation Managers to define and maintain process standards based on best practices and driving culture of continuous improvement.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Demonstrated strong organizational and time management skills while managing multiple projects.
North America Supply Chain Learning Delivery Lead
Nike INC
09.2020 - 10.2022
- Designed and implemented first Train the Trainer (T3) program at Nike Logistics ADAPT facility; focused on developing cross-functional trainers as subject matter experts (SMEs)
- Led team of 13; 1 Learning Coordinator and 12 trainers, providing training across 4 shifts
- Created training strategies & plans for all new and existing processes, including cross-functional initiatives
- Organized weekly meetings for communicating with all stakeholders
- Partnered with Operations to identify cross-training needs and to analyze Athlete performance for training gaps
- Delivered onboarding and specialized training; T3, Dojo 101 for FLIGHT SCHOOL, First Class Leadership Onboarding, and Running Start
- Participated in bi-weekly Change Review Board meetings for job instruction sheet changes, identified training needs, scheduled appropriate level of training, and documented training in Capabilities Matrix on Airtable
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Content Developer
TEKsystems
12.2019 - 09.2020
- Involved in all simulations to create 24 original JIS (SOPs/Job Instructions Sheets) for all areas of distribution center (Receiving, SRS, Replenishment, Processing, and Shipping)
- Developed all instructional content materials for onboarding new hires including Facility Overview, Device Basics, as well as training materials for all functional training for all areas of distribution center (Receiving, SRS, Replenishment, Processing, and Shipping)
- Used LaunchPad and Camtasia to develop eLearning for PINC, WMOS, Tableau, and Cognos trainings
- Created and delivered onboarding programs for all new hires including Athletes, Point Guards, Coaches, Managers, and Directors.
- Updated existing content regularly to keep information current and maximize its effectiveness over time.
- Collaborated with illustrators and photographers to enhance content.
- Aligned learning objectives with business goals, ensuring that content met needs of both learners and organization as whole.
- Evaluated learner feedback data, using insights gained to inform future improvements in content quality and delivery methods.
- Maintained detailed records of project progress, ensuring timely completion of tasks and effective communication with stakeholders throughout development process.
- Facilitated cross-functional collaboration between departments, fostering a cohesive approach to content development and delivery.
- Improved knowledge retention among learners by designing assessments and quizzes to reinforce key concepts.
- Effectively implemented best training practices and adult learning principles in planning and creation of instructional materials.
Educator & Instructional Coach
Hardeman County Schools & Shelby County Schools
08.2004 - 12.2019
- Served as Lead Teacher, providing instructional coaching to new and tenured teachers
- Led teams of 30 teachers in implementation of RTI2, Response to Instruction and Intervention, for all underperforming Math and Reading students at both Middleton High School (Hardeman County, TN) and Snowden Middle (Shelby County, TN)
- AWARDS: 5-time recipient of HCS Teacher of Year, 3-time recipient of Snowden Teacher of Month, and achieved Level 5 Teacher multiple times based on Tennessee State Department of Education criteria.
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Implemented classroom management techniques that fostered positive and inclusive learning environment for all students.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Provided constructive feedback on assignments, empowering students to take ownership of their learning and academic growth.
- Mentored new educators in best practices for teaching, leading to increased confidence and effectiveness within school community.
- Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.
- Designed curriculum-aligned assessments to measure student progress and inform instructional decisions.
- Assessed student performance and provided feedback to facilitate student success.
- Utilized innovative teaching strategies to effectively engage students in learning.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Analyzed student data, diagnosed instructional needs, and identified research-based instructional strategies.
Education
Post Grad Specialized Certification - Literacy Coach and Reading Specialist Certification
University of Memphis
Memphis, TN12.2015
Master of Science - Instruction and Curriculum Leadership
University of Memphis
Memphis, TN05.2013
Bachelor of Science - Education
University of Memphis
Memphis, TN05.2004
Skills
- MS Office Applications
- Airtable
- Launchpad
- Qualtrics
- Manhattan (WMOS)
- TimeTrack
- SailPoint
- Tableau
- IBM Cognos Analytics
- Outlook
- Slack
- Google Apps
- Effective Communication
- Group leadership
- Building Relationships
- Personable and friendly
- Safety awareness
- Athlete Development
- Verbal and written communication
- Collaborative Approach
- Data Evaluation
- Strategic Planning
- Feedback Delivery
- Operations Management
- Meeting facilitation
- Attention to Detail
Certification
Professional Teaching License | Tennessee Department of Education
Professional Expertise
- TRAINING: Content Development & Delivery, Program Evaluation, Train the Trainer, Capabilities Matrix, Gap Analysis, Training Within Industry, Public Speaking & Facilitation, Diversified Learning, Data Driven Decision Making, Assessments, Maintain Training Calendar & Scheduling, Cross-Training, Onboarding, Stakeholder Reports, Partnership with SMEs and Cross-Functional Teams
- LEAN: Managing Daily Improvement (MDI), Rules in Use, 8 Wastes, Takt Time, Kaizen, Gemba, Observations, Leader Standard Work, Heijunka, Obeya, Run to Sequence, Kanban, Help Chain, ANDON, 5S, HRxHR, Standardized Work, Process Improvement, A3, PCSAM, Quality at the Source, Cycle Time, Continuous Improvement
- LEADERSHIP: Supervising & Management, Mentoring & Coaching, Team Leadership, Employee Engagement, Employee Development, Team Building, Succession Planning, Project Management, Relationship Building, Verbal & Written Communication
Personal Information
Title: Nike Logistics Systems Coach
Awards
- 5-time recipient of HCS Teacher of the Year
- 3-time recipient of Snowden Teacher of the Month
- Achieved Level 5 Teacher multiple times based on Tennessee State Department of Education criteria
Timeline
Nike Logistics Systems Coach
Nike INC
10.2022 - Current
North America Supply Chain Learning Delivery Lead
Nike INC
09.2020 - 10.2022
Content Developer
TEKsystems
12.2019 - 09.2020
Educator & Instructional Coach
Hardeman County Schools & Shelby County Schools
08.2004 - 12.2019
Post Grad Specialized Certification - Literacy Coach and Reading Specialist Certification
University of Memphis
Master of Science - Instruction and Curriculum Leadership
University of Memphis
Bachelor of Science - Education
University of Memphis
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