Donya Dabdoub
Cincinnati,OH
Summary
Dedicated and highly skilled Optometric Technician with extensive experience in patient care, diagnostic testing, and clinical support. Strong background in medical office operations, insurance processing, and patient education, with a proven ability to work effectively in fast-paced, team-oriented environments. Passionate about vision health and advancing patient outcomes through both clinical excellence and compassionate care. Fluent in English and Arabic.
Overview
10
10
years of professional experience
Work History
Optometric Assistant
Cincinnati Vision Group
Cincinnati, Ohio
08.2024 - Current
- Conducted comprehensive pretesting, including visual acuity, tonometry, and medical history intake.
- Educated patients on ocular health, imaging, and dilation procedures.
- Assisted with contact lens evaluations, and trained patients on proper insertion and removal techniques.
- Processed insurance claims and maintained accurate patient records through EHR systems. (RevolutionEHR)
Front Desk, •Technician
Williamson Eye Care/Williamson Eye Professionals
, GA
01.2021 - 07.2024
- Conduct preliminary testing, including visual acuity, tonometry, and medical history intake.
- Educate patients on retinal imaging, dilation, and dry eye care to improve understanding of ocular health.
- Train patients on safe insertion and removal of contact lenses.
- Manage insurance filing, billing, and EHR documentation to ensure accurate patient records.
Optometric Technician
Dr. Warstadt & Associates
Tucker, GA
10.2020 - 01.2021
- Perform patient pretesting and assist optometrists during examinations.
- Train patients on contact lens wear and provide education on vision benefits.
- Process insurance claims and manage appointment scheduling with TAB software.
Optometric Technician
Pearle Vision
Atlanta, GA
12.2019 - 10.2020
- Supported optometrists with pretesting and patient care.
- Trained new contact lens wearers and educated patients on ocular health.
- Handled insurance claims and EHR scheduling (RevolutionEHR).
Optometric Technician
Atlanta Eye Group
Atlanta, GA
06.2019 - 11.2019
- Conducted diagnostic pretesting and facilitated patient flow for examinations.
- Provided direct support to patients with vision needs and contact lens fittings.
Additional Roles in Healthcare & Customer Service
Medical Assistant & Sales Supervisor
01.2016 - 01.2019
- Medical Assistant, Grady Memorial Hospital – Supported patient care, discharge paperwork, and administrative duties.
- Sales Supervisor, Sunglass Hut (Luxottica) – Developed strong customer service and communication skills, relevant to patient interactions.
Education
Political Science
Georgia State University
05-2021
Skills
- Patient Testing & Diagnostic Support
- Contact Lens Training & Evaluation
- Insurance Processing (VSP, Eyemed, etc)
- Medical History Documentation & EHR Systems (TAB, RevolutionEHR)
- Patient Education (ocular health, dry eye, imaging, dilation)
- Physician Assistance & Clinical Support
- Appointment Scheduling & Office Coordination
- BLS & CPR Certified Microsoft Office Suite Bilingual (English/Arabic)
Accomplishments
- BLS & CPR Certified
- Microsoft Office proficiency
- Lab experience (biology & chemistry)
- Bilingual: Arabic & English
- Strong communication & organizational skills
- HIPAA Compliance Training
- Optometric equipment proficiency (autorefractor, tonometer, visual field testing, retinal imaging)
Volunteer & Community Involvement
- Vision screenings or community health fairs
- Volunteer work in medical/optometric outreach
- Tutoring, mentoring, or student leadership roles
Timeline
Optometric Assistant
Cincinnati Vision Group
08.2024 - Current
Front Desk, •Technician
Williamson Eye Care/Williamson Eye Professionals
01.2021 - 07.2024
Optometric Technician
Dr. Warstadt & Associates
10.2020 - 01.2021
Optometric Technician
Pearle Vision
12.2019 - 10.2020
Optometric Technician
Atlanta Eye Group
06.2019 - 11.2019
Additional Roles in Healthcare & Customer Service
Medical Assistant & Sales Supervisor
01.2016 - 01.2019
Political Science
Georgia State University
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