Donya Garrison
Atlanta,Jamaica
Summary
Dedicated administrative professional with 2+ years of experience providing high-level support to executives and teams. Strong organizational, communication, and multitasking skills. Adept at managing calendars, data entry, scheduling, and customer service. Known for a positive attitude, attention to detail, and the ability to work independently to get tasks done efficiently.
Overview
2
2
years of professional experience
Work History
Virtual Assistant
Ilocomedia
12.2022 - 09.2023
- Answered customer telephone calls and messages promptly to avoid on-hold wait times
- Updated account information to maintain customer records
- Scheduled and confirmed appointments and meetings for senior management team
- Organized and managed team tasks using Trello, ManyChat and Business Suite
- Uploaded files for team use on Google Suite and Google Calendar.
Assistant
Mohammed Alamidi
01.2022 - 04.2022
- Maintained supervisor's calendar and set up reminders for meetings and appointments
- Conferred with customers by telephone, chat or email to provide information
- Worked flexible hours across night, weekend and holiday shifts.
Education
Tourism
University of Technology Jamaica
Kingston, JamaicaSkills
- Documentation and control
- Recordkeeping
- Social media knowledge
- Scheduling and calendar management
- Customer relations and communications
- Meeting arrangements
- File Organization
- Spreadsheet management
- Database maintenance
- Customer service
- Data entry
- Customer and client relations
- Scheduling
- Excel spreadsheets
- Schedule management
Timeline
Virtual Assistant
Ilocomedia
12.2022 - 09.2023
Assistant
Mohammed Alamidi
01.2022 - 04.2022
Tourism
University of Technology Jamaica