Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Patient/Customer Service position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Patient Companion
Cleveland Clinic Main Campus
08.2022 - Current
Maintained clean, safe, and well-organized patient environment.
Assisted disabled clients to support independence and well-being.
Monitored progress and documented patient health status changes to keep care team updated.
Provided emotional support to patients and their families.
Supervised daily activities and provided assistance to staff.
Supported mobility-impaired patients by assisting with transfers, ambulation exercises, or wheelchair navigation as needed.
Maintained accurate documentation of patient interactions and progress, contributing to data-driven decision-making by the healthcare team.
Assisted with daily living tasks, promoting patient independence and dignity.
Contributed to a positive workplace culture by collaborating effectively with colleagues from diverse backgrounds and disciplines within the healthcare setting.
Home Health Aide
Griswold Home Health
01.2017 - Current
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
Provided transportation and appointments management.
Advanced Diagnostic Technician
University Hospital Cleveland Medical Center
02.2015 - Current
Improved patient satisfaction with timely diagnosis through excellent communication and collaboration with medical staff.
Continuously updated knowledge on current testing methodologies by attending relevant training sessions and workshops.
Implemented process improvements to reduce turnaround time for test results without compromising on quality or accuracy.
Tavel Registered Nurse Medical Surgical float Pool at Cleveland Clinic Main CampusTavel Registered Nurse Medical Surgical float Pool at Cleveland Clinic Main Campus