Donye Murphy

Dynamic Communications Manager with a proven track record at vineyard vines, excelling in brand messaging and content development. Enhanced internal and external communication strategies, significantly boosting brand visibility. Skilled in crafting press releases and fostering team collaboration, driving engagement and customer satisfaction through effective communication.

People focused customer service manager with a proven record of driving customer satisfaction, building high performing teams, and cultivating strong relationships with both clients and staff. Recognized as a kind, approachable leader who motivates employees to reach their full potential while maintaining service excellence. Skilled in turning challenges into opportunities , fostering loyalty, and creating an environment where both customers and employees feel valued.

Fostering engagement and alignment by teaching new employees hot to embody the brand's core values from day one.

Designed and facilitated the onboarding experience that helped new team members feel welcomed, inspired, and equipped to succeed.

As a customer service manager, I interviewed and hired about 70% of the companies home office staff. Building a strong, reliable and culture driven team.

Helped to equip staff with tools, coaching, and mentorship needed to grow into larger roles across the organization.

Recognized by leadership for playing a key role in organization growth. Driving both employee success and long-term retention.

As a communications manager I helped to strengthen relationships within the retail, outlet staff and home office making everyone feel more connected, supported and valued by all.

Founded and launched 3 E.R.G's (Employee Resource Groups) to foster inclusivity and increase culture awareness across the organization.

In 2016 I was selected by my peers and leadership to embody the values and principles of the origination, I was granted with a plaque "The Donye Murphy Every Day Should Feel This Good Award" that symbolizes the company's highest standards of service and leadership.

Awarded to me over 10 years ago for my commitment to the company's values, employee growth, retention, and customer loyalty. This award continues to live on under my name and remains one of the highest honors an employee can earn. Serving as a lasting benchmark of excellence.