Pershauna Murphy
Houston
Summary
It is my goal to grow and further my career with an organization that will give me an opportunity to display my talents. I want to apply my skills that have developed and match them with my passion for the work I do to help any company and myself reach greater heights.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Supply Chain Management
Harris Health
Houston
06.2024 - Current
- Developed logistics strategies to enhance transportation efficiency and reduce costs.
- Coordinated inventory management to optimize stock levels and reduce waste.
- Managed supplier relationships to ensure timely delivery of materials.
Nutrition Service Advocate
Harris Health LBJ
02.2023 - Current
- Provided exceptional customer service to patients, visitors, and staff, ensuring a positive experience.
- Delivered food menus to patients and communicated dietary orders clearly to support nutritional needs.
- Help take dietary orders over the phone for hospitals' inpatient population
Barista/ Lead Representative
Sodexo
Houston
09.2017 - Current
- Delivered exceptional customer service to patients, visitors, and staff.
- Train all other Customer service Representatives on duty, policies and procedures.
- Manage a schedule that keep the work area staffed during the functioning hours.
- Trained Customer Service Representatives on duty in policies and procedures.
- Managed scheduling to ensure adequate staffing during operating hours.
Patient Dinning ASSOCIATE
Morrison
Houston
03.2022 - 02.2023
- Delivered meals to patients promptly, ensuring adherence to dietary restrictions and preferences
- Supported patients in meal ordering and feeding, enhancing their dining experience and nutritional intake
- Collaborated with clinical dietitians and nursing staff to address patients' dietary needs and monitor intake
- Operating and cleaning food service equipment and areas
- Complying with regulatory agency standards and HIPAA guidelines
Customer Service Representative
Sodexo
Houston
03.2016 - 09.2017
- Managed high volume of inbound calls in call center environment
- Collected dietary orders from patients in hospital setting
- Provided customer service in a healthcare setting
Food Service Worker
Lubys Culinary Service
Sugar Land
01.2015 - 03.2016
- Cleaned work areas and equipment to maintain hygiene standards.
- Prepared diverse meals according to patient orders to meet dietary needs.
- Delivered meals to patient rooms promptly to ensure timely service.
Caregiver
Dee's Home Health
Houston
02.2014 - 12.2014
- Delivered personal care to patients requiring assistance due to illness, advanced age, disability, or cognitive impairment.
- Assisted patients with feeding and bathing to ensure their daily hygiene and nutritional needs were met.
- Provided compassionate care to clients in home settings.
- Assisted clients with daily living activities and personal hygiene.
- Monitored client health and reported changes to healthcare professionals.
Bus Cleaner
Greyhound
Houston
02.2005 - 03.2009
Education
N/A - Biology
JACK YATES
Houston, TX 06.2002 - 05.2004
Skills
- Supply Chain Analysis
- Inventory Management
- Logistics Coordination
- Management
- Team Management
- Problem-Solving
- Attention to Detail
- Collaboration
- Communication
- Teamwork
- Customer Service
- Leadership
Certification
Food Handler, 12/01/23, 12/01/25
Experience
4 years, 10 years, 5 years, 4 years, 4 years, 4 years
Timeline
Supply Chain Management
Harris Health
06.2024 - Current
Nutrition Service Advocate
Harris Health LBJ
02.2023 - Current
Patient Dinning ASSOCIATE
Morrison
03.2022 - 02.2023
Barista/ Lead Representative
Sodexo
09.2017 - Current
Customer Service Representative
Sodexo
03.2016 - 09.2017
Food Service Worker
Lubys Culinary Service
01.2015 - 03.2016
Caregiver
Dee's Home Health
02.2014 - 12.2014
Bus Cleaner
Greyhound
02.2005 - 03.2009
N/A - Biology
JACK YATES
06.2002 - 05.2004