Summary
Overview
Work History
Education
Skills
Certification
Experience
Timeline
Generic

Pershauna Murphy

Houston

Summary

It is my goal to grow and further my career with an organization that will give me an opportunity to display my talents. I want to apply my skills that have developed and match them with my passion for the work I do to help any company and myself reach greater heights.

Overview

21
21
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Supply Chain Management

Harris Health
Houston
06.2024 - Current
  • Developed logistics strategies to enhance transportation efficiency and reduce costs.
  • Coordinated inventory management to optimize stock levels and reduce waste.
  • Managed supplier relationships to ensure timely delivery of materials.

Nutrition Service Advocate

Harris Health LBJ
02.2023 - Current
  • Provided exceptional customer service to patients, visitors, and staff, ensuring a positive experience.
  • Delivered food menus to patients and communicated dietary orders clearly to support nutritional needs.
  • Help take dietary orders over the phone for hospitals' inpatient population

Barista/ Lead Representative

Sodexo
Houston
09.2017 - Current
  • Delivered exceptional customer service to patients, visitors, and staff.
  • Train all other Customer service Representatives on duty, policies and procedures.
  • Manage a schedule that keep the work area staffed during the functioning hours.
  • Trained Customer Service Representatives on duty in policies and procedures.
  • Managed scheduling to ensure adequate staffing during operating hours.

Patient Dinning ASSOCIATE

Morrison
Houston
03.2022 - 02.2023
  • Delivered meals to patients promptly, ensuring adherence to dietary restrictions and preferences
  • Supported patients in meal ordering and feeding, enhancing their dining experience and nutritional intake
  • Collaborated with clinical dietitians and nursing staff to address patients' dietary needs and monitor intake
  • Operating and cleaning food service equipment and areas
  • Complying with regulatory agency standards and HIPAA guidelines

Customer Service Representative

Sodexo
Houston
03.2016 - 09.2017
  • Managed high volume of inbound calls in call center environment
  • Collected dietary orders from patients in hospital setting
  • Provided customer service in a healthcare setting

Food Service Worker

Lubys Culinary Service
Sugar Land
01.2015 - 03.2016
  • Cleaned work areas and equipment to maintain hygiene standards.
  • Prepared diverse meals according to patient orders to meet dietary needs.
  • Delivered meals to patient rooms promptly to ensure timely service.

Caregiver

Dee's Home Health
Houston
02.2014 - 12.2014
  • Delivered personal care to patients requiring assistance due to illness, advanced age, disability, or cognitive impairment.
  • Assisted patients with feeding and bathing to ensure their daily hygiene and nutritional needs were met.
  • Provided compassionate care to clients in home settings.
  • Assisted clients with daily living activities and personal hygiene.
  • Monitored client health and reported changes to healthcare professionals.

Bus Cleaner

Greyhound
Houston
02.2005 - 03.2009

Education

N/A - Biology

JACK YATES
Houston, TX
06.2002 - 05.2004

Skills

  • Supply Chain Analysis
  • Inventory Management
  • Logistics Coordination
  • Management
  • Team Management
  • Problem-Solving
  • Attention to Detail
  • Collaboration
  • Communication
  • Teamwork
  • Customer Service
  • Leadership

Certification

Food Handler, 12/01/23, 12/01/25

Experience

4 years, 10 years, 5 years, 4 years, 4 years, 4 years

Timeline

Supply Chain Management

Harris Health
06.2024 - Current

Nutrition Service Advocate

Harris Health LBJ
02.2023 - Current

Patient Dinning ASSOCIATE

Morrison
03.2022 - 02.2023

Barista/ Lead Representative

Sodexo
09.2017 - Current

Customer Service Representative

Sodexo
03.2016 - 09.2017

Food Service Worker

Lubys Culinary Service
01.2015 - 03.2016

Caregiver

Dee's Home Health
02.2014 - 12.2014

Bus Cleaner

Greyhound
02.2005 - 03.2009

N/A - Biology

JACK YATES
06.2002 - 05.2004
Pershauna Murphy