Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
LANGUAGES
Timeline
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DoQuyen Tra

LITTLE ELM

Summary

Sales professional with strong record of driving revenue growth and building lasting client relationships. Skilled in strategic planning, negotiation, and market analysis. Known for effective team collaboration and adaptability in dynamic environments, ensuring reliable delivery of results. Equipped with strong communication skills, problem-solving abilities, and client-focused approach to exceed sales targets.

Overview

16
16
years of professional experience

Work History

Sales Account Manager

LBB Specialties
07.2022 - 10.2025
  • Exceeded sales budget target by over 25% or more
  • Cultivated long-term, productive relationships by understanding customers' needs and solving customers’ challenges
  • Developed and converted new businesses from existing and prospective customers or leads
  • Leveraged market knowledge to seek opportunities for new business development
  • Established relationships with suppliers
  • Skilled in delivering marketing trends and technical presentations
  • Developed and maintained strong client relationships, enhancing customer satisfaction and loyalty.
  • Analyzed market trends to identify new business opportunities and optimize sales strategies.

Product Formulation Scientist

Mary Kay Inc.
10.2020 - 07.2022
  • Developed and managed skin care projects for the Global and China markets
  • Presented Formula Reviews during the completion of projects
  • Created a sub-chassis system utilizing existing chassis
  • Proficient in Agile project management program
  • Lead Engagement meetings within Product Formulation
  • Developed innovative formulations for skincare products, enhancing product efficacy and consumer satisfaction.
  • Conducted stability testing and analysis to ensure compliance with quality standards and regulatory requirements.

Marketing R&D Formulator

Cosmetic Development Laboratories
07.2019 - 10.2020
  • Managed and bridged customer relations with the Sales Team
  • Supervised Compounding in Pilot batches and new production batches
  • Marketed ideas and maintained frequent communication with customers
  • Formulated Skin care products through new formulation as well as reverse engineering
  • Developed innovative formulations for skincare and cosmetic products, ensuring compliance with industry standards.

R&D Formulator

Merle Norman Cosmetics
06.2017 - 07.2019
  • Spearheaded with new innovative, natural, raw materials to create natural skin care products such essence, cleansing creams, serums, lotions and creams
  • Batched OTC products such as sunscreens and liquid foundations
  • Color-matched liquid foundations, lipsticks, powder foundations, eyeshadows, cheek colors
  • Accelerated manufacturing capability by aiding in the adjustments and troubleshooting of production batches

Analytical Chemist

Merle Norman Cosmetics
04.2014 - 06.2018
  • Proficient and efficient in routine physical analysis on Raw Materials, In-Process, Bulk OTC/non-OTC, Finished Goods, and Stability products using Viscometer, pH meter, Karl-Fisher Titrator, Penetrometer, Break-point instrument, Densitometer, and Pycnometer
  • Provide support to R&D in maintaining and reporting relevant data

Quality Control Chemist

Paragon Laboratories
09.2012 - 04.2014
  • Routine physical and chemical analysis of raw materials, in-process bulks, and finished goods using HPLCs, UV-vis, FTIR, and Atomic Absorption
  • Performed DT and Friability tests based on GMP requirements
  • Revised SOPs
  • Generated CoAs for Finished Products
  • Performed Micro-related duties
  • Participated in vendor qualification program

Student Assistant

CSU, Long Beach
11.2009 - 07.2010
  • Assisted the Chemistry/Biochemistry Issue Room with preparing experiments for various Chemistry classes.
  • Maintained classroom cleanliness
  • Distributed chemicals and lab equipment to students
  • Disposed of chemical wastes in accordance with regulations
  • Excelled in titrations

Education

MBA - Strategic Leadership

Messiah University
Mechanicsburg, PA
08-2025

Bachelor of Science - Biochemistry

California State University, Long Beach
Long Beach, CA

Skills

  • Public Speaker
  • Excellent communication skills
  • Great interpersonal skills
  • Client relationship building
  • Sales strategy development
  • Customer-oriented
  • Business development
  • CRM proficiency
  • Account development
  • Brand-building strategies
  • Business development and planning
  • Lead prospecting

Accomplishments

  • Exceeded targeted sales goals by 25%.

Affiliations

  • Founder & President - Inner Strength Alliance
  • Chair Elect - Southwest Society of Cosmetic Chemists


LANGUAGES

Vietnamese

Timeline

Sales Account Manager

LBB Specialties
07.2022 - 10.2025

Product Formulation Scientist

Mary Kay Inc.
10.2020 - 07.2022

Marketing R&D Formulator

Cosmetic Development Laboratories
07.2019 - 10.2020

R&D Formulator

Merle Norman Cosmetics
06.2017 - 07.2019

Analytical Chemist

Merle Norman Cosmetics
04.2014 - 06.2018

Quality Control Chemist

Paragon Laboratories
09.2012 - 04.2014

Student Assistant

CSU, Long Beach
11.2009 - 07.2010

MBA - Strategic Leadership

Messiah University

Bachelor of Science - Biochemistry

California State University, Long Beach
DoQuyen Tra