Summary
Work History
Education
Skills
Affiliations
Timeline
Generic
DOR NAYAB

DOR NAYAB

High Point,NC

Summary

Ambitious professional excelling in customer service and team leadership. Skilled in data entry and workflow coordination, I consistently resolved inquiries efficiently and enhanced customer experiences. My proactive approach led to improved productivity and successful project outcomes, ensuring timely shipments and satisfied clients. Adaptable professional in office and administrative support, known for high productivity and efficient completion of tasks. Time management and communication are essential skills for meeting and exceeding workplace demands.

Work History

Manager Assistant

DODGE IIDERTON
High Point, NC
  • Data Entry.
  • Invoices and Analytics.
  • Helped with paperwork for customer appointments and scheduling.
  • Used filing systems to improve document management and organization.
  • Handled confidential information with discretion and integrity.

Customer Service

Polo Ralph Lauren
Remote
  • Helped customers with online and in-store orders.
  • Helped with social media marketing.
  • Brand upcoming sales and product development.
  • Coordinated customer service initiatives and staff training.
  • Developed solutions to improve customer service experience.
  • Resolved customer service inquiries quickly and efficiently.

Group Lead

Polo Ralph Lauren
Kernersville, NC
  • Managed resource allocation to optimize team productivity and meet project requirements.
  • Set challenging yet achievable goals for the team to drive performance and achieve results.
  • Met or exceeded the target for on-time customer shipments.
  • Utilized RF scanners to enter data into the system regarding product location and quantity.
  • Marked and labeled containers, container tags, and products using marking tools.
  • Packed items in designated boxes and cartons to fulfill customer orders.
  • Inspected products for defects or damages prior to packing.

Education

High School -

High Point Central
High Point, NC
01.2019

University -

University of North Carolina At Charlotte

Skills

  • Data Entry
  • Management
  • Communication
  • Customer service
  • Picking and packing
  • Assembly
  • Social media marketing
  • Team leadership
  • Product inspection
  • Workflow coordination

Affiliations

  • Done Several Volunteers with different Organizations, completed hours with honor cords and certificate.
  • National Honor Society Candidate.
  • Involved in local community workshops and volunteer.

Timeline

Manager Assistant

DODGE IIDERTON

Customer Service

Polo Ralph Lauren

Group Lead

Polo Ralph Lauren

High School -

High Point Central

University -

University of North Carolina At Charlotte

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DOR NAYAB