Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dora ailima

puyallup,Washington

Summary

Dynamic Floor Supervisor at Floor & Decor with a proven track record in task delegation and employee engagement. Enhanced team performance through innovative training programs, resulting in improved service quality. Adept at process documentation and fostering collaboration, I thrive in fast-paced environments, driving operational efficiency and team morale.

Overview

9
9
years of professional experience

Work History

Floor Supervisor

Floor & Decor
Puyallup, Washington
01.2025 - Current
  • Supervised daily floor operations and ensured compliance with safety protocols.
  • Coordinated staff schedules to optimize workflow and productivity on the floor.
  • Monitored inventory levels and assisted with stock management processes.
  • Implemented training sessions to enhance team performance and service quality.
  • Collaborated with management to improve operational efficiency and service delivery.
  • Maintained a clean, organized, and safe work environment at all times.
  • Supervised and evaluated staff performance, providing feedback and guidance as needed.
  • Delegated tasks appropriate to individual employees to provide development opportunities.

Station Trainer

G2 Secure Staff
Seattle, Washington
02.2024 - 12.2024
  • Organized regular refresher courses for seasoned employees to maintain up-to-date knowledge on industry trends and best practices.
  • Delivered engaging presentations on various topics, ensuring a clear understanding of essential information among all attendees.
  • Elevated team cohesion through the facilitation of team-building activities and workshops.
  • Conducted thorough assessments of employee skills before and after training interventions, measuring the effectiveness of each program implemented.
  • Developed customized training materials tailored to specific departmental needs, improving overall efficiency.
  • Addressed unique challenges faced by individual departments through the development of specialized workshops aimed at problem-solving specific issues.
  • Collaborated with industry experts and external partners to bring in fresh perspectives on topical subjects, diversifying the learning experience for employees.
  • Established a mentorship program within the company, pairing experienced staff with newer employees for additional guidance and support.
  • Consistently updated instructional content to ensure relevance in today''s fast-paced workplace environment.
  • Spearheaded efforts to modernize traditional classroom-based training methods with e-learning platforms, increasing accessibility for remote workers.
  • Created a learning culture within the organization by promoting continued education opportunities both internally and externally.
  • Evaluated employee progress throughout each training course, providing constructive feedback to optimize their learning experience.
  • Facilitated open lines of communication between trainers, trainees, and management teams, fostering an environment conducive to professional growth.
  • Collaborated with management to identify skill gaps and develop targeted training sessions.
  • Implemented hands-on training methods that improved overall customer satisfaction ratings.
  • Streamlined onboarding processes for new hires, resulting in reduced time to productivity.
  • Fostered an inclusive learning environment by adapting training materials for diverse audiences with varying levels of expertise.
  • Delivered robust training courses via classroom and e-learning programs.
  • Communicated with sales team to maintain firm grasp of training requirements.
  • Created unique materials to support training programs.
  • Developed new and improved training programs to fit underserved areas.
  • Provided subject matter expertise on all company offerings.
  • Provided coaching and mentoring to employees.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Enhanced employee performance by developing and implementing comprehensive training programs.
  • Increased retention rates by providing ongoing coaching and support for employees struggling with job tasks.
  • Attended leadership meetings to refine airport operational strategies
  • continuously updated knowledge of airport security regulations and industry best practices.
  • Conducted leadership and operational management Trainings
  • oversee compliances with SOP's for specialized services.
  • assigned staff to designated stations , monitored performances and enforce attendance and uniform policies
  • Managed daily operations ensuring smooth passenger flow and efficient coordination.
  • Lead interview's and hiring decisions for leadership positions, identifying candidates who aligned with operational needs.

Warehouse Supervisor

Packaging Exchange
05.2021 - 01.2024
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Oversaw daily operations and shipping and handling processes.
  • Maintained high levels of accuracy in daily operations.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Kept detailed records of inventories and merchandise inventory transactions.
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
  • Monitored adherence to safety protocols and company policies by staying attentive to details.
  • Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
  • Enhanced employee productivity through effective training programs and performance evaluations.
  • Supported production workers in meeting goals without compromising safety and compliance.
  • Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
  • Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
  • Coordinated cross-departmental efforts to ensure seamless communication between sales, procurement, and logistics teams.
  • Performed troubleshooting to resolve issues with equipment, devices and products.
  • Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
  • Developed strong relationships with suppliers to secure timely deliveries and maintain adequate inventory levels.
  • Reduced order processing times by streamlining the picking, packing, and shipping processes.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Handled day-to-day shipping and receiving overseeing more than 900 packages per day.

Logistics Manager

Talofa Inc
03.2019 - 09.2021
  • Generated comprehensive reports for senior management to highlight operational trends.
  • Mentored logistics staff for enhanced performance and improved team morale.
  • Achieved streamlined supply chain processes by implementing inventory management strategies.
  • Implemented waste reduction initiatives to lower operational expenses.
  • Directed shipping and receiving of wide range of products daily.
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.
  • Managed logistics budgets and forecasting to achieve cost-effective operations.
  • Selected, trained and developed logistics personnel to achieve high-performing teams.
  • Streamlined logistics processes by implementing efficient inventory management systems.
  • Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
  • Developed strong relationships with vendors, leading to improved pricing and service levels.
  • Oversaw the procurement process, establishing strategic partnerships with suppliers to reduce lead times and minimize stockouts.
  • Negotiated transportation and logistics contracts to reduce shipping costs.
  • Negotiated favorable terms with carriers, resulting in significant cost savings for the organization without compromising service quality.
  • Reduced warehouse storage costs with effective space utilization strategies.
  • Enhanced team collaboration and communication, leading to more efficient problem-solving during peak operational periods.
  • Coordinated with sales and marketing teams to forecast demand and adjust logistics strategies accordingly, avoiding stockouts.
  • Improved inventory accuracy with introduction of cycle counting program, ensuring stock levels were always up-to-date.

Office Manager

Samoa Prosthetics
01.2017 - 03.2019
  • Fostered team collaboration by initiating regular team meetings.
  • Established streamlined procedures for document management for enhanced accessibility.
  • Monitored expenditures for better financial control.
  • Addressed customer concerns promptly, leading to increased satisfaction.
  • Optimized office budget by renegotiating vendor contracts.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.

Education

High School Diploma -

Samoan High School
American Samoa
06-2015

Skills

  • Task delegation
  • Instructional techniques
  • Motivation techniques
  • Employee engagement
  • Curriculum design
  • Feedback delivery
  • Instructional strategies
  • Process documentation
  • Training delivery
  • Training design
  • Training program development
  • Learning management systems
  • Subject matter expertise
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Multitasking
  • Reliability
  • Excellent communication

Timeline

Floor Supervisor

Floor & Decor
01.2025 - Current

Station Trainer

G2 Secure Staff
02.2024 - 12.2024

Warehouse Supervisor

Packaging Exchange
05.2021 - 01.2024

Logistics Manager

Talofa Inc
03.2019 - 09.2021

Office Manager

Samoa Prosthetics
01.2017 - 03.2019

High School Diploma -

Samoan High School

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Dora ailima