Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dora ailima

puyallup

Summary

Adept at instructional techniques and fostering employee engagement, I significantly enhanced training outcomes at G2 Secure Staff. My curriculum design skills, coupled with effective task delegation, led to a notable increase in team cohesion and efficiency. Leveraging excellent communication and problem-solving abilities, I spearheaded innovative e-learning solutions, contributing to a modernized learning environment.

Professional with solid experience in training and development within station setting. Adept at designing and implementing training programs that drive operational efficiency and enhance team skills. Strong emphasis on collaboration and adaptability to meet evolving needs. Known for effective communication, leadership, and ability to motivate teams towards achieving goals.

Results-driven training professional with focus on elevating team capabilities and operational efficiency. Adept at designing and delivering comprehensive training programs that align with company goals. Known for fostering teamwork and achieving consistent results through adaptable and reliable approaches.

Overview

8
8
years of professional experience

Work History

Station Trainer / Operations Manager

G2 Secure Staff
02.2024 - 01.2025
  • Organized regular refresher courses for seasoned employees to maintain up-to-date knowledge on industry trends and best practices.
  • Delivered engaging presentations on various topics, ensuring a clear understanding of essential information among all attendees.
  • Elevated team cohesion through the facilitation of team-building activities and workshops.
  • Conducted thorough assessments of employee skills before and after training interventions, measuring the effectiveness of each program implemented.
  • Developed customized training materials tailored to specific departmental needs, improving overall efficiency.
  • Addressed unique challenges faced by individual departments through the development of specialized workshops aimed at problem-solving specific issues.
  • Collaborated with industry experts and external partners to bring in fresh perspectives on topical subjects, diversifying the learning experience for employees.
  • Established a mentorship program within the company, pairing experienced staff with newer employees for additional guidance and support.
  • Consistently updated instructional content to ensure relevance in today''s fast-paced workplace environment.
  • Spearheaded efforts to modernize traditional classroom-based training methods with e-learning platforms, increasing accessibility for remote workers.
  • Created a learning culture within the organization by promoting continued education opportunities both internally and externally.
  • Evaluated employee progress throughout each training course, providing constructive feedback to optimize their learning experience.
  • Facilitated open lines of communication between trainers, trainees, and management teams, fostering an environment conducive to professional growth.
  • Collaborated with management to identify skill gaps and develop targeted training sessions.
  • Implemented hands-on training methods that improved overall customer satisfaction ratings.
  • Streamlined onboarding processes for new hires, resulting in reduced time to productivity.
  • Fostered an inclusive learning environment by adapting training materials for diverse audiences with varying levels of expertise.
  • Delivered robust training courses via classroom and e-learning programs.
  • Communicated with sales team to maintain firm grasp of training requirements.
  • Created unique materials to support training programs.
  • Developed new and improved training programs to fit underserved areas.
  • Provided subject matter expertise on all company offerings.
  • Provided coaching and mentoring to employees.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Enhanced employee performance by developing and implementing comprehensive training programs.
  • Increased retention rates by providing ongoing coaching and support for employees struggling with job tasks.
  • Attended leadership meetings to refine airport operational strategies
  • continuously updated knowledge of airport security regulations and industry best practices.
  • Conducted leadership and operational management Trainings
  • oversee compliances with SOP's for specialized services.
  • assigned staff to designated stations , monitored performances and enforce attendance and uniform policies
  • Managed daily operations ensuring smooth passenger flow and efficient coordination.
  • Lead interview's and hiring decisions for leadership positions, identifying candidates who aligned with operational needs.

Material Handler /Forklift and clamp operator

Damco Distribution Services
10.2021 - 02.2024
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Managed inventory levels with precision, performing regular audits and adjusting as necessary.
  • Monitored warehouse to identify missing items, spills, and unusual activity.
  • Received and unpacked shipments and new equipment as directed.
  • Ensured accurate record-keeping through diligent documentation of all material transactions and movements within the warehouse.
  • Optimized storage solutions, creating more efficient use of warehouse space.
  • Implemented barcode system for inventory management, streamlining tracking process.
  • Streamlined warehouse operations by organizing inventory efficiently, leading to quicker retrieval times.
  • Enhanced security measures, conducting regular checks to prevent loss or damage to inventory.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Assembled pallets and crates for secure transportation of materials.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Strapped items down over protective padding to secure throughout transportation.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.

Logistics Manager

Talofa Inc
03.2019 - 09.2021
  • Generated comprehensive reports for senior management to highlight operational trends.
  • Mentored logistics staff for enhanced performance and improved team morale.
  • Achieved streamlined supply chain processes by implementing inventory management strategies.
  • Implemented waste reduction initiatives to lower operational expenses.
  • Directed shipping and receiving of wide range of products daily.
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.
  • Managed logistics budgets and forecasting to achieve cost-effective operations.
  • Selected, trained and developed logistics personnel to achieve high-performing teams.
  • Streamlined logistics processes by implementing efficient inventory management systems.
  • Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
  • Developed strong relationships with vendors, leading to improved pricing and service levels.
  • Oversaw the procurement process, establishing strategic partnerships with suppliers to reduce lead times and minimize stockouts.
  • Negotiated transportation and logistics contracts to reduce shipping costs.
  • Negotiated favorable terms with carriers, resulting in significant cost savings for the organization without compromising service quality.
  • Reduced warehouse storage costs with effective space utilization strategies.
  • Enhanced team collaboration and communication, leading to more efficient problem-solving during peak operational periods.
  • Coordinated with sales and marketing teams to forecast demand and adjust logistics strategies accordingly, avoiding stockouts.
  • Improved inventory accuracy with introduction of cycle counting program, ensuring stock levels were always up-to-date.

Office Manager

Samoa Prosthetics
01.2017 - 03.2019
  • Fostered team collaboration by initiating regular team meetings.
  • Established streamlined procedures for document management for enhanced accessibility.
  • Monitored expenditures for better financial control.
  • Addressed customer concerns promptly, leading to increased satisfaction.
  • Optimized office budget by renegotiating vendor contracts.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.

Education

High School Diploma -

Samoan High School
American Samoa
06-2015

Skills

  • Task delegation
  • Instructional techniques
  • Motivation techniques
  • Employee engagement
  • Curriculum design
  • Feedback delivery
  • Instructional strategies
  • Process documentation
  • Training delivery
  • Training design
  • Training program development
  • Learning management systems
  • Subject matter expertise
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Multitasking
  • Reliability
  • Excellent communication

Timeline

Station Trainer / Operations Manager

G2 Secure Staff
02.2024 - 01.2025

Material Handler /Forklift and clamp operator

Damco Distribution Services
10.2021 - 02.2024

Logistics Manager

Talofa Inc
03.2019 - 09.2021

Office Manager

Samoa Prosthetics
01.2017 - 03.2019

High School Diploma -

Samoan High School

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Dora ailima