Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Dora  Armijo

Dora Armijo

Houston,TX

Summary

Driven professional with a proven track record in relationship building and problem-solving, honed as a Sales Associate at UPS. Skilled in managing financial accounts and optimizing cash flow, demonstrated at Uvalde Clinic Casino. Excels in high-stress situations, ensuring exceptional customer service and efficient multi-tasking. Achieved improved liquidity and customer retention through strategic planning and effective communication.

Overview

6
6
years of professional experience

Work History

Sales Associate

UPS
03.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.

Manager of Accounts and Finance

Uvalde Clinic Casino
11.2020 - 01.2023
  • Handled accounts payable and receivable functions, ensuring timely payment processing and collection efforts.
  • Processed payroll for employees and reported payroll.
  • Developed annual and multi-year budgets to meet organizational needs.
  • Led the annual budgeting process, involving department heads in setting realistic targets aligned with organizational goals.
  • Processed vendor payments, invoices and account statements.
  • Optimized cash flow management, leading to improved liquidity for the organization.
  • Analyzed monthly balance sheets, income statements and cash flow information and wrote up reports.

Sales Manager/ Shipping and Receiving

Ethyl And Mertyl
04.2018 - 06.2020
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Education

Cosmetology

Houston Training
Houston, TX
05.2020

Skills

Professional demeanor

Languages

Spanish
Full Professional

Timeline

Sales Associate

UPS
03.2023 - Current

Manager of Accounts and Finance

Uvalde Clinic Casino
11.2020 - 01.2023

Sales Manager/ Shipping and Receiving

Ethyl And Mertyl
04.2018 - 06.2020

Cosmetology

Houston Training
Dora Armijo