Dora Armijo
Houston,TX
Summary
Driven professional with a proven track record in relationship building and problem-solving, honed as a Sales Associate at UPS. Skilled in managing financial accounts and optimizing cash flow, demonstrated at Uvalde Clinic Casino. Excels in high-stress situations, ensuring exceptional customer service and efficient multi-tasking. Achieved improved liquidity and customer retention through strategic planning and effective communication.
Overview
6
6
years of professional experience
Work History
Sales Associate
UPS
Houston
03.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
Manager of Accounts and Finance
Uvalde Clinic Casino
East Houston Tx
11.2020 - 01.2023
- Handled accounts payable and receivable functions, ensuring timely payment processing and collection efforts.
- Processed payroll for employees and reported payroll.
- Developed annual and multi-year budgets to meet organizational needs.
- Led the annual budgeting process, involving department heads in setting realistic targets aligned with organizational goals.
- Processed vendor payments, invoices and account statements.
- Optimized cash flow management, leading to improved liquidity for the organization.
- Analyzed monthly balance sheets, income statements and cash flow information and wrote up reports.
Sales Manager/ Shipping and Receiving
Ethyl And Mertyl
Humble
04.2018 - 06.2020
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Education
Cosmetology
Houston Training
Houston, TX05.2020
Skills
Professional demeanor
Relationship building
Multi-tasking strength
Problem-solving skills
Exceptional customer service
Languages
Spanish
Full Professional
Timeline
Sales Associate
UPS
03.2023 - Current
Manager of Accounts and Finance
Uvalde Clinic Casino
11.2020 - 01.2023
Sales Manager/ Shipping and Receiving
Ethyl And Mertyl
04.2018 - 06.2020
Cosmetology
Houston Training