Dora Atkinson
Finchville,KY
Overview
28
28
years of professional experience
Work History
SUBROGATION ANALYST
The Rawlings Group
10.2022 - 04.2024
- Investigated intricate accident scenarios using expert knowledge in liability laws to establish fault accurately, leading to higher recovery amounts.
- Contributed to the achievement of departmental KPIs through diligent case management, consistently meeting or surpassing recovery targets.
- Minimized financial risk by promptly closing out inactive files after thorough investigation and assessment of potential recovery options.
- Increased recoveries through diligent monitoring of statute limitations and timely filing of subrogation demands.
OUTPATIENT REGISTRAR
Norton Clark Hospital
03.2021 - 09.2022
- Responsible for prompt and courteous registration of patient's information and insurance data
- Retrieved patient medical records for physicians and various clinical areas
- Review collection of payment with every patient
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
- Responsible for training new employees on all registration responsibilities and closing duties.
PROJECT SALES EXTERIOR/HEAD CASHIER SUPERVISOR
Lowe's
02.2019 - 10.2020
- Head Cashier: Ranked #1 cashier for month of June
- Ranked #1 cashier for sales of Lowe's Protection Plans for multiple months
- Developed multiple relationships with existing General Contractors and DIY customers
- Project Sales Manager- Exterior: Exceeded quota week over week for entire year in position
- 150% to plan for exterior windows which was targeted sales initiative at store
- Utilized relationships with General Contractors, DIY customers, and community at large to network, drive leads, and increase sales to Shelbyville Lowe's.
SENIOR INFUSION ACCOUNT MANAGER
Smiths Medical Incorporated
08.2007 - 02.2018
- Responsible for selling complete capital equipment and informatics software portfolio: CADD Solis PCA/Epidural Pump and Drug Safety Software, and Medfusion Syringe Pump and Drug Safety Software
- Drove success via relationships with key call points including: C-Suite, Pharmacy, OR, NICU/PICU, Anesthesia, Purchasing, Nurse Management, and Risk Management
- Developed proposals to provide solutions for large and small hospitals within KY, IN, OH, and TN
- January 2018: ranked #2 globally for sales
- Finished Fiscal Year 150% to plan
- Target: 1.8 Million/ Sold: $2.7 Million
- Closed large capital equipment purchases at University of Louisville, Indiana University, Vanderbilt, St Vincent IDN, and Mountain States IDN.
SURGICAL SALES REPRESENTATIVE
I-Flow Corporation/Avanos
05.2006 - 05.2007
- Responsible for selling disposable pain pumps and nerve blocks to surgery specialties: general surgery, cardiology, orthopedics, OB-Gyn, spine, urology, anesthesiology, and podiatry
- Expanded hospital customer base by marketing to brand new accounts
- Closed sales in 4 new hospital accounts
- Grew territory by 300% and increased sales representative ranking from 182/183 to 77/183 in one year.
SPINE SALES REPRESENTATIVE
Kyphon Inc. (Medtronic)
11.2004 - 05.2006
- Responsible for selling kyphoplasty product line to spine surgeons, neurosurgeons, and interventional radiologists
- Marketed surgeons trained in procedure to referring base of primary care physicians
- Met/Exceeded quota expectations 4 of 5 quarters in territory
- Finished final quarter 120% to quota
- Actively increased spine surgeon indications and rapport in the operating room
- Targeted surgeon referral base (primary care physicians) to drive sales and increase rapport with surgeons.
OSTEOPOROSIS SPECIALTY SALES MANAGER
Eli Lilly
06.2003 - 11.2004
- Responsible for selling an injectable biopharmaceutical (Forteo) to rheumatologists, neurologists, obstetricians, and internal medicine physicians
- Territory moved from 77% of quota to 105% in one year
- Quadrupled number of rheumatologists, endocrinologists, and internists prescribing newly launched Forteo
- Developed new initiative to market to long term care physicians to grow market share.
PROFESSIONAL HEALTHCARE REPRESENTATIVE
Pfizer Pharmaceutical
09.1997 - 05.2003
- Successfully marketed nine products to primary care physicians and a variety of specialists to include: infectious disease doctors, hospitalists, emergency medicine physicians, psychiatrists, dermatologists, cardiologists, endocrinologists, urologists, oncologists, neurologists, surgeons, and pediatricians
- Finished in top third or higher in rankings and won numerous awards for exceeding sales targets in specific product areas
- Launched new product to hospitals and primary care
- Finished 200% to quota.
CONTRACT SALES REPRESENTATIVE
Bayer/MMD
06.1996 - 08.1997
- Marketed cardiovascular treatment and antibiotic treatment to primary care physicians
- Partnered with Bayer team to expand prescribing base of physicians.
Education
BACHELOR OF ARTS - BIOLOGY - BIOLOGY
University of Louisville
2126 S Floyd St, Louisville, KY 4020805.1996
Skills
- Claims analysis
- Legal Research
- Investigation techniques
- Data Analytics
- Quota Achievement
- Customer Needs Assessments
- Technical Management
- Client Satisfaction
- Client Rapport-Building
- Outreach Initiatives
- Business Growth
- Customer Consultations
- Professional Relationships
- Interpersonal Communication Skills
- Key Relationships
- Professional Development
- Business Strategies
- Team Goals
- Effective Customer Communication
Timeline
SUBROGATION ANALYST
The Rawlings Group
10.2022 - 04.2024
OUTPATIENT REGISTRAR
Norton Clark Hospital
03.2021 - 09.2022
PROJECT SALES EXTERIOR/HEAD CASHIER SUPERVISOR
Lowe's
02.2019 - 10.2020
SENIOR INFUSION ACCOUNT MANAGER
Smiths Medical Incorporated
08.2007 - 02.2018
SURGICAL SALES REPRESENTATIVE
I-Flow Corporation/Avanos
05.2006 - 05.2007
SPINE SALES REPRESENTATIVE
Kyphon Inc. (Medtronic)
11.2004 - 05.2006
OSTEOPOROSIS SPECIALTY SALES MANAGER
Eli Lilly
06.2003 - 11.2004
PROFESSIONAL HEALTHCARE REPRESENTATIVE
Pfizer Pharmaceutical
09.1997 - 05.2003
CONTRACT SALES REPRESENTATIVE
Bayer/MMD
06.1996 - 08.1997
BACHELOR OF ARTS - BIOLOGY - BIOLOGY
University of Louisville