Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dora Beasley

New Castle,DE

Summary

Efficient Revenue Cycle Manager highly skilled in procedure optimization and revenue metrics analysis to increase financial performance. Aiming to utilize 9 years of account monitoring to drive profit and contribute immediate value.

Overview

13
13
years of professional experience

Work History

Client Manager

United Medical, LLC
02.2018 - Current
  • Responsible for completing insurance refund service requests
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
  • Performed duties and provided service in accordance with established operating procedures and company policies.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Responsible for the hiring and training of new employees
  • Effectively communicate with providers regarding payment posting related issues
  • Implementation of new operating processes and procedures to drive efficiency in the company
  • Responsible for evaluating the performance of employees and making recommendations for appropriate actions to be taken; as well as motivating personnel to achieving peak performance and productivity
  • Completed payer enrollments for Electronic Remittances, Electronic Fund Transfers and, Electronic Data interchange


Payment Analyst

United Medical, LLC
12.2014 - 02.2018
  • Responsible for posting reconciled clients daily
  • Processing electronic and manual payments in both EMR systems
  • Responsible for completing insurance refund service requests
  • Assist in the training process of new employees.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Entered figures using 10-key calculator to compute data quickly.
  • Supported management by processing invoices and documents with consistent on-time delivery.

Shift Supervisor

Hardees
09.2010 - 12.2014
  • Delegate tasks to restaurant staff and supervise their performance
  • Maintain fully-stocked inventory while ordering food and supplies as needed
  • Organize special events in the restaurant such as fundraisers for local businesses
  • Establish a successful training process that assisted in hiring and maintaining a knowledgeable and skillful staff
  • Consistently enforce and maintain all quality, service and cleanliness standards
  • Monitor and maintain proper staffing levels and labor costs
  • Ensuring all sanitation, safety and security policies and procedures are observed and enforced
  • Ensure personal appearance meets company standard and displays professionalism at all times
  • Preform effective shift review to monitor all aspects of the restaurant’s operations.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.

Education

Associate of Applied Science - Human Services

Delaware Technical And Community College
Newark, DE
08.2021

No Degree - Health Claims

Harris School of Business
Dover, DE
12.2012

High School Diploma -

Polytech High School
Woodside, DE
05.2010

Skills

  • Database Management
  • Coaching and mentoring
  • Strategic planning
  • Understanding of basic Medical Terminology
  • Knowledge of Billing Revenue cycle
  • Ability to solve problems using my resources
  • Understanding of CPT codes and modifiers
  • Complete knowledge multiple EMR systems
  • Skilled in Microsoft word and Microsoft Excel
  • Continuously surpass company standards for work quality
  • Knowledge of Medical Insurances
  • Medicare and Medicaid process

Timeline

Client Manager

United Medical, LLC
02.2018 - Current

Payment Analyst

United Medical, LLC
12.2014 - 02.2018

Shift Supervisor

Hardees
09.2010 - 12.2014

Associate of Applied Science - Human Services

Delaware Technical And Community College

No Degree - Health Claims

Harris School of Business

High School Diploma -

Polytech High School

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Dora Beasley