Dora Castaneda
Gladewater,TX
Summary
Valued team member with expansive skill set in communication and aseptic technique. Excel in providing therapeutic communication to patients and family members when needed. I have 20+ years of working with the public. Strong leader with decisiveness when it comes to decision making. Focused on maximizing team success by providing new members with great training and support. Highly proficient in all areas of patient care, including assessments, medication administration and health education.
Overview
14
14
years of professional experience
Work History
LVN Charge Nurse
Truman W. Smith Children's Care Center
Gladewater, TX
07.2022 - Current
- Supervised nursing staff to ensure high-quality patient care and adherence to protocols.
- Coordinated patient care plans in collaboration with multidisciplinary teams for optimal outcomes.
- Implemented training programs for new nurses, enhancing team competency and performance.
- Monitored patient conditions, documenting changes and communicating effectively with healthcare providers.
LVN Floor Nurse
Smith County Sheriff's Office
Tyler, TX
03.2022 - Current
- Administered medications and treatments following established protocols to ensure patient safety.
- Monitored vital signs and documented changes in patient conditions for accurate medical records.
- Collaborated with healthcare teams to develop and implement individualized care plans for inmates.
- Educated patients on health management and medication adherence to promote recovery and wellness.
- Trained new nursing staff on procedures, protocols, and emergency response techniques to enhance team efficiency.
Crew Trainer
Target Distribution Center
Tyler, Tx
07.2015 - 07.2022
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Taught new team members correct procedures for all areas of operations.
- Trained employees in performance requirements.
- Maintained current knowledge of all team position requirements.
- Mentored junior employees to improve performance.
- Set positive example for team members by providing high-quality, efficient service.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Implemented updated operating procedures to increase productivity
- Maintained organized work area by cleaning and removing hazards.
- Monitored employee actions for adherence to safety procedures.
- Made sure that products were produced on time and are of good quality.
- Inspected finished products for quality and adherence to company standards.
Sales Associate
Lowes
Longview, Tx
10.2011 - 05.2017
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Completed orders and organized product deliveries to meet customer timetables.
- Maintained records related to sales, returns and inventory availability.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Helped customers complete purchases, locate items and join reward programs.
- Addressed discrepancies in bagged purchases by providing missing items and compensatory products.
- Provided warranty information to customers purchasing covered items and services.
- Connected with customers to support positive transaction experiences and address service concerns.
- Operated POS terminals and cash drawer balancing.
Claims Adjuster
Blue Cross Blue Shield Of Texas
03.2012 - 07.2015
- Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
- Examined claims forms and other records to determine insurance coverage.
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
- Reconciled data in direct collection system with accounting system to address discrepancies.
Education
High School Diploma -
American Academy
Miami, FloridaLicensed Vocational Nurse LVN # 1064064 - Nursing
Kilgore College
Kilgore, TX12.2021
Skills
- Health and Safety Standards
- Staff education and training
- Employee training
- Privacy and confidentiality
- Patient Care
- Medication Administration
- Treatment Planning
- Infection Control
- ADLs Assistance
- Patient Assessments
- Collecting vitals
- Patient and family advocacy
Timeline
LVN Charge Nurse
Truman W. Smith Children's Care Center
07.2022 - Current
LVN Floor Nurse
Smith County Sheriff's Office
03.2022 - Current
Crew Trainer
Target Distribution Center
07.2015 - 07.2022
Claims Adjuster
Blue Cross Blue Shield Of Texas
03.2012 - 07.2015
Sales Associate
Lowes
10.2011 - 05.2017
High School Diploma -
American Academy
Licensed Vocational Nurse LVN # 1064064 - Nursing
Kilgore College