Summary
Overview
Work History
Education
Skills
Inglish
Timeline
Generic
Dora C. Garcia Cruz

Dora C. Garcia Cruz

Lomita,USA

Summary

Efficient Lead Housekeeping Supervisor known for high productivity and completing tasks swiftly. Possess specialized skills in staff management, quality control, and inventory management. Excel in communication, leadership, and problem-solving to consistently achieve optimal operational flow. Adept at coordinating supplies, organizing work areas and handling safety requirements to support all kids' needs. Competent in handling all housekeeping, recordkeeping and event planning.

Overview

6
6
years of professional experience

Work History

Housekeeping

Biologique Recherche
08.2021 - Current
  • Performed housekeeping duties such as laundry, cleaning rooms and mopping floors.
  • Carried out daily housekeeping duties including vacuuming floors, dusting shelves.
  • Attended required training sessions related to housekeeping tasks.
  • Performed housekeeping duties such as cleaning countertops, restocking supplies.
  • Performed light housekeeping duties including vacuuming carpets, dusting surfaces, emptying trash cans.
  • Performed general housekeeping duties including sweeping, mopping and dusting of warehouse area.
  • Performed light housekeeping tasks including laundry, vacuuming, dusting, and cleaning bathrooms.
  • Participated actively in training sessions related to housekeeping duties and safety protocols.
  • Assisted with additional housekeeping tasks during staffing shortages.
  • Cleaned and disposed of boxes and packing material to maintain general housekeeping.
  • Analyzed operational costs related to Housekeeping Department's budgeting process.
  • Conducted daily meetings with housekeeping staff to review tasks and assignments.
  • Enforced safety regulations among housekeeping staff members.
  • Developed and implemented standard operating procedures for housekeeping operations.
  • Stocked housekeeping carts with supplies necessary for cleaning tasks.
  • Performed wall washing, vacuuming, dusting and other housekeeping tasks.
  • Managed supply restocking, display arrangements and general housekeeping.
  • Respond promptly to guest requests or complaints about housekeeping services.
  • Implemented strategies to improve efficiency of housekeeping operations.
  • Managed scheduling for housekeeping personnel in accordance with occupancy levels.
  • Performed light housekeeping duties including dusting furniture, vacuuming carpets.
  • Performed light housekeeping duties including laundry and cleaning.
  • Performed light housekeeping tasks such as laundry, vacuuming and dusting.

Housekeeping

Langham Hotels International Limited
11.2019 - 05.2021
  • Maintained cleanliness of guest rooms and common areas to high standards.
  • Inspected rooms for cleanliness and organization before guest arrival.
  • Replenished supplies such as towels, toiletries, and linens efficiently.
  • Followed safety protocols while using cleaning chemicals and equipment.
  • Collaborated with team members to coordinate cleaning schedules and tasks.
  • Reported maintenance issues to ensure prompt resolution of guest concerns.
  • Trained new staff on cleaning procedures and hotel standards effectively.
  • Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed trash from rooms and replaced liners to wastebaskets.
  • Checked rooms to ensure they met standards for cleanliness and tidiness.
  • Inspected all assigned rooms upon completion of cleaning duties.
  • Replaced dirty linens with clean items according to established standards of quality control.
  • Polished and sanitized floors, counters, bathtubs and window sills.
  • Communicated effectively with team members about daily assignments and task progress.
  • Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
  • Removed trash, recycling and linens from rooms to transport to designated areas.
  • Replenished room amenities according to established guidelines.
  • Reported guest issues, safety and maintenance concerns immediately to supervisor.
  • Assisted colleagues whenever necessary in order to meet deadlines set by management.
  • Reported any maintenance issues or damage found in the guest rooms to supervisor.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Followed safety procedures when using chemical cleaners and power equipment.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.

Education

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Colegio José Sarbelio Ponce
San Salvador
08.1994

Skills

  • Room inspection
  • Chemical safety
  • Supply restocking
  • Cleaning protocols
  • Quality control
  • Team coordination
  • Maintenance reporting
  • Training new staff
  • Problem solving
  • Attention to detail
  • Operational efficiency
  • Effective communication
  • Task prioritization
  • Housekeeping procedures
  • Housekeeping expertise
  • Production housekeeping
  • Light housekeeping
  • Storage housekeeping
  • Shop housekeeping
  • Housekeeping coordination
  • Housekeeping support
  • Housekeeping collaboration
  • Housekeeping requirements

Inglish

Spanish
Professional

Timeline

Housekeeping

Biologique Recherche
08.2021 - Current

Housekeeping

Langham Hotels International Limited
11.2019 - 05.2021

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Colegio José Sarbelio Ponce

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