Dora Cloud
Clayton,NM
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced at Wexford Health Services. Proven track record in enhancing team productivity and maintaining organized documentation systems. Proficient in Microsoft Excel and committed to HIPAA compliance, ensuring efficient operations and exceptional customer service in fast-paced environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
22
22
years of professional experience
Work History
Mail Room
North,eastern New Mexico Correction Facility
06.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Offsite Coordinator
Wexford Health Services
11.2022 - 05.2024
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Patient Account Analyst
Union County General Hospital
12.2002 - 11.2022
- Posted payments and processed refunds.
- Worked with outside entities to resolve issues with billing, claims, and payments.
- Electronically submitted bills according to compliance guidelines.
- Contacted patients after insurance was calculated to obtain payments.
- Responded to patient, family, and external payer inquiries.
- Utilized computer programs to create invoices, letters, and other documents.
- Reconciled statements with patient records.
Education
No Degree - General Studies
Amarillo College
Amarillo, TXHigh School Diploma -
Clayton High School
Clayton, NM05-1978
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Verbal and written communication
- HIPAA compliance
- Team collaboration
- Medical insurance
- Microsoft Excel
- Insurance verification
- Time management
- Multitasking and organization
- Data entry
Languages
Spanish
Professional Working
Timeline
Mail Room
North,eastern New Mexico Correction Facility
06.2024 - Current
Offsite Coordinator
Wexford Health Services
11.2022 - 05.2024
Patient Account Analyst
Union County General Hospital
12.2002 - 11.2022
No Degree - General Studies
Amarillo College
High School Diploma -
Clayton High School
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