Dora Correa
13367 Wingo St Arleta,CA
Summary
Accomplished Office Manager and SITE DIRECTOR with a proven track record at RAMIREZ ROLL OFF SERVICE INC., enhancing customer satisfaction and streamlining operations. Expert in office administration and leadership, demonstrated through successful budget management and team development. Skilled in customer service and problem-solving, achieving significant service improvements and cost savings. Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Office Manager
RAMIREZ ROLL OFF SERVICE INC.
09.2009 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
SITE DIRECTOR / AFTER SCHOOL DAY CARE TEACHER
31ST DISTRICT PTSA CREATIVE KIDS
09.1999 - 06.2009
- Planned and implemented the early childhood curriculum.
- Created teacher-made materials for the classroom, including worksheets and group activities.
- Provided weekly and monthly activity schedules and nutrition schedules.
- Served as a role model to students, teaching staff, parents and encouraged open communication and collaboration.
- Responsible to take monthly or weekly tuition payments from parents and made bank deposits.
- Responsible to purchase and prepare daily nutritional snacks given to all children.
- Managed a team of professionals, ensuring high-quality performance and adherence to company standards.
- Provided leadership and guidance to staff.
- Implemented safety protocols, maintaining a secure work environment for staff, children and parents.
- Provided onsite training to help develop employee skills.
- Maintained records and logs of work performed and materials and equipment used.
- Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
- Communicated with parents to encourage active parental participation in education.
- Kept school in full compliance with established policies, legal requirements and student safety standards.
Education
SONOGRAPHER/ ULTRASOUND - MEDICAL
Kaplan College - Panorama City
Panorama City, CA09.2013
MEDICAL ASSSISTANT - MEDIICAL
Kaplan College - Panorama City
Panorama City, CA09.2009
PRESCHOOL TEACHER CERTIFICATE - CHILD DEVELOPMENT
Los Angeles Valley College
Van Nuys, CA08.1999
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Problem solving
- lesson planning
- leadership
- communication
Accomplishments
EXPERIENCED IN CPR AND FIRST AID TRAINING
FLUENT IN SPANISH AND ENGLISH
PROFICIENT IN SPANISH READING AND WRITING
Certification
PRE SCHOOL TEACHER CERTIFICATE
MEDICAL ASSISTANT DIPLOMA
CERTIFIED PLEBOTOMIST
SONOGRAPHER/ ULTRASOUND DIPLOMA
Languages
Spanish
Full Professional
Timeline
Office Manager
RAMIREZ ROLL OFF SERVICE INC.
09.2009 - Current
SITE DIRECTOR / AFTER SCHOOL DAY CARE TEACHER
31ST DISTRICT PTSA CREATIVE KIDS
09.1999 - 06.2009
PRE SCHOOL TEACHER CERTIFICATE
MEDICAL ASSISTANT DIPLOMA
CERTIFIED PLEBOTOMIST
SONOGRAPHER/ ULTRASOUND DIPLOMA
SONOGRAPHER/ ULTRASOUND - MEDICAL
Kaplan College - Panorama City
MEDICAL ASSSISTANT - MEDIICAL
Kaplan College - Panorama City
PRESCHOOL TEACHER CERTIFICATE - CHILD DEVELOPMENT
Los Angeles Valley College
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