Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dora Flores

Blue Island,IL

Summary

Dedicated paraprofessional with a proven track record at Eisenhower Co Op, skilled in behavior management and special education support. Successfully fostered a positive learning environment, enhancing student engagement through effective communication and individualized assistance. Committed to student health and safety, ensuring a structured and supportive classroom experience.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Paraprofessional

Eisenhower Co Op
08.2024 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
  • Supported teachers in grading assignments, ensuring timely feedback for students.
  • Developed and maintained positive relationships with students, parents, and staff, enhancing school community.
  • Provided one-on-one support to students with special needs, fostering supportive learning environment.

General Merchandiser

Target
11.2016 - 07.2024
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
  • Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
  • Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
  • Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and exceeding expectations whenever possible.
  • Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
  • Conducted regular price audits to maintain accurate pricing information for all products on display.
  • Enhanced product visibility by creating eye-catching displays that captured customer interest and promoted sales growth.
  • Worked with department managers to maintain adequate inventor for regular and promotional demand.
  • Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
  • Helped customers select merchandise by offering multiple product options fitting specific needs.
  • Designed product displays to attract customers and increase sales.
  • Stocked designated items on shelves, end caps and displays.
  • Greeted customers and directed to requested products.
  • Stocked shelves to match planogram images and instructions.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept work areas neat, clean and free from debris.
  • Interacted with guests in friendly and knowledgeable way.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Greeted store customers and discussed needs.
  • Transported merchandise pallets to move in warehouse.

Sales Associate

Marshalls
11.2013 - 11.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Collaborated with team members to achieve monthly sales targets.
  • Managed inventory to ensure product availability, contributing to uptick in sales.

Education

High School Diploma -

Dwight D Eisenhower
Blue Island, IL
05.2013

Skills

  • Behavior management
  • Effective communication
  • Helping students with special needs
  • Small group and individual assistance
  • Calm and patient demeanor
  • Special education support
  • Patient
  • Classroom organization
  • Teacher assistance
  • Special education
  • Classroom management
  • Computer skills
  • Student supervision
  • Student health and safety
  • Crisis management
  • Learning strategies
  • Safety

Certification

Paraprofessional

Languages

Spanish
Native or Bilingual

Timeline

Paraprofessional

Eisenhower Co Op
08.2024 - Current

General Merchandiser

Target
11.2016 - 07.2024

Sales Associate

Marshalls
11.2013 - 11.2016

High School Diploma -

Dwight D Eisenhower

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