Dynamic and adaptable professional with over 5 years of experience in administrative roles across diverse industries, including child care, education, and elderly patient care. Specialized in customer service, office management, and team coordination. Recently transitioned to leasing agent duties, bringing a strong work ethic, strong interpersonal skills, and experience with various administrative functions. Aiming to leverage my diverse background and interpersonal skills to provide excellent leasing services.
Overview
8
8
years of professional experience
Work History
Leasing Manager
Goldelm Braden River
03.2024 - Current
Actively manage leasing operations for an apartment complex with 270 Units, generating 10+ new leases per month.
Assist prospective tenants with finding the ideal units, providing detailed information about property amenities, rent pricing, and lease terms.
Conduct property tours, showcasing units and amenities while highlighting community features.
Handle tenant inquiries, addressing concerns, and maintaining positive relationships to enhance tenant retention.
Follow up with leads and close lease agreements by effectively overcoming objections.
Collaborate with the property management team to ensure properties are well-maintained and ready for showings and Moving in.
Assisted with marketing campaigns, including online listings + Socials, brochures, and promotional events.
Home Health Care Provider
Self Employed
03.2022 - Current
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Completed household management tasks for clients within private home settings.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Administrative Assistant
New Seasons barbershop
08.2020 - 03.2022
Administrated Company Finances such as Budget,Expenses and Payroll, Submitted Weekly Reports
Manage 3 Phone lines and facilitated calls with clients
Oversee Inventory for both office and barber supplies
Optimized barbers,staff and clients schedule which generated a fast and effective work flow
Smoothly manage front desk operations for a busy Barbershop (8 barbers ,90+ clients a day)
Provide Excellent customer service with a helpful friendly attitude
Collections Specialist
Vengroff WilliamsInc
05.2017 - 05.2019
Translated and created employee handbooks and documents from English to Spanish
Logged call information and solutions provided into internal database.
Trained new employees on best practices and customer care procedures to eliminate inefficiencies.
Processed electronic payments
Provided exceptional customer services for both clients and patients
Resolved complex customer issues while negotiating immediate or extended payment arrangements
Trained in using multiple screens, note taking accounts while speaking and providing patient information.