Dora Garza
Galveston,TX
Summary
Detail-oriented professional with extensive experience in administrative support. Skilled in document management, time management, and fostering team collaboration to enhance operational efficiency.
Efficient administrator recognized for managing student records and streamlining office operations. Committed to enhancing workflow through strong communication and attention to detail, ready to contribute to organizational success.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
39
39
years of professional experience
Work History
Administrator
Ball High School
Galveston, TX
08.2023 - Current
- Coordinated daily administrative operations to ensure efficient school function.
- Managed student records using electronic filing systems for improved data accuracy.
- Facilitated communication between staff, parents, and students to enhance community engagement.
- Assisted in organizing school events, contributing to positive school culture and involvement.
- Coordinated office operations, ensuring efficient workflow and timely completion of tasks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Clerk
American National Insurance Company
Galveston, TX
03.1992 - 07.2023
- Processed insurance claims efficiently, ensuring accuracy and adherence to company policies.
- Maintained detailed records of customer interactions and transactions for compliance purposes.
- Assisted in training new clerks on operational procedures and software systems.
- Streamlined document management processes, improving retrieval times for client files.
- Implemented best practices for customer service, resulting in improved client satisfaction ratings.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Improved response times to customer inquiries, implementing new filing system for quicker access to information.
Caterer
Family Business
Galveston, TX
01.1987 - 10.2005
- Coordinated food preparation and service for diverse events, ensuring menu consistency and quality.
- Managed inventory levels, reducing waste through effective stock control and ordering processes.
- Developed customized menus based on client preferences, enhancing customer satisfaction and repeat business.
- Trained new staff in food safety protocols and catering best practices to maintain high standards.
- Oversaw event setup and breakdown, ensuring timely execution of services for seamless operations.
- Cleaned and organized kitchen stations to promote team efficiency.
Education
High School Diploma -
Ball High School
Galveston, TX05.1982
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Office administration
- Administrative support
- Documentation and reporting
- Team collaboration
- Document management
- Staff management
- Work Planning and Prioritization
- Time management
- Mail handling
Timeline
Administrator
Ball High School
08.2023 - Current
Clerk
American National Insurance Company
03.1992 - 07.2023
Caterer
Family Business
01.1987 - 10.2005
High School Diploma -
Ball High School