Summary
Overview
Work History
Education
Skills
Accomplishments
Summaryofqualifications
Languages
Timeline
Generic

Dora G. Gomez

Mission,USA

Summary

Adaptable and reliable individual, seeking a position where I would have the opportunity to apply my previous experience and learn any new tasks to become an asset to the company.

Good eye for detail; well organized, skilled in setting priorities. Resourceful and self-confident; can get the job done, and do it well. Strong communication skills Fluent in English and Spanish. Computer skills: 50 WPM, Accounting Software (QuickBooks), Microsoft Office (Access, PowerPoint, Excel, Word) Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

23
23
years of professional experience

Work History

Clerk-Office Manager

US Mail & More Inc.
04.2018 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Manager

The Learning Tree Childcare& Development Center
02.2016 - 09.2016
  • Office administration, answer phone, send faxes, help teachers with curriculum
  • Input student attendance, nutritional program data entry
  • Do grocery shopping and help the director maintain the center’s budget
  • Call inspectors for any appointments needed to maintain inspection schedules
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

Provider

Expert Primary Home Health
04.2003 - 08.2015
  • Company Overview: Edinburg, Texas
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance
  • Perform housekeeping duties; such as cooking, cleaning, and washing clothes
  • Plan, shop, and prepare nutritious family meals
  • Transport clients to locations outside the home
  • Edinburg, Texas

Circulation Clerk

Speer Memorial Library
04.2015 - 07.2015
  • Company Overview: Mission, Texas
  • Checking books in and out
  • Registering patrons and collecting fines
  • Assist with library programs and displays
  • Assist patrons with mechanical operations of library equipment
  • Perform other related work as required
  • Mission, Texas

Student Records Clerk

South Texas Vo-Tech
09.2005 - 12.2006
  • Company Overview: McAllen, Texas
  • Opened/ prepared official student files
  • Scheduled appointments
  • Office management procedures: filing, operating office machines, telephone technique
  • McAllen, Texas

Substitute Teacher

Rio Grande City CISD
01.2002 - 11.2006
  • Company Overview: Rio Grande City, Texas
  • Supervised students in classrooms, halls, cafeterias, school yards, and gymnasiums
  • Discussed assigned duties with classroom teachers to coordinate instructional efforts
  • Instructed and monitored students in the use and care of equipment
  • Observed students' performance, and record relevant data to assess progress
  • Rio Grande City, Texas

Education

Computer Accounting Specialist Diploma -

South Texas Vocational Institution
McAllen, Texas
12.2015

Paralegal Diploma -

South Texas Vocational Institution
McAllen, Texas
12.2007

Skills

  • Telephone Etiquette
  • Customer Satisfaction
  • Cash Handling
  • Cash Management
  • Basic accounting
  • Mail handling
  • Mail Sorting
  • Bookkeeping Software
  • Equipment Troubleshooting
  • Data Entry and 10-Key
  • Microsoft Office
  • Customer Service
  • Data Entry

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Summaryofqualifications

Good eye for detail, Well organized, Skilled in setting priorities, Resourceful, Self-confident, Strong communication skills, Fluent in English, Fluent in Spanish, 50 WPM, Accounting Software (QuickBooks), Microsoft Office (Access, PowerPoint, Excel, Word)

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Clerk-Office Manager

US Mail & More Inc.
04.2018 - Current

Manager

The Learning Tree Childcare& Development Center
02.2016 - 09.2016

Circulation Clerk

Speer Memorial Library
04.2015 - 07.2015

Student Records Clerk

South Texas Vo-Tech
09.2005 - 12.2006

Provider

Expert Primary Home Health
04.2003 - 08.2015

Substitute Teacher

Rio Grande City CISD
01.2002 - 11.2006

Paralegal Diploma -

South Texas Vocational Institution

Computer Accounting Specialist Diploma -

South Texas Vocational Institution
Dora G. Gomez