Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dora Hebert

LaPorte

Summary

Dynamic professional with a proven track record at MRCGLOBAL, excelling in resource management and performance optimization. Adept at building strong relationships and enhancing productivity through excellent communication and conflict resolution skills. Recognized for delivering timely solutions and fostering customer trust, driving significant sales growth and operational success.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

20
20
years of professional experience

Work History

SENIOR SSR

MRCGLOBAL
01.2022 - Current
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
  • Excellent communication skills, both verbal and written.
  • Applied effective time management techniques to meet tight deadlines.
  • Provided professional services and support in a dynamic work environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Gained strong leadership skills by managing projects from start to finish.
  • Organized and detail-oriented with a strong work ethic.
  • Delivered services to customer locations within specific timeframes.
  • Proven ability to learn quickly and adapt to new situations.

ACCOUNT MANAGER

Sunbelt Supply Co
03.2005 - 01.2022
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Informed customers of promotions to increase sales productivity and volume.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Consulted with businesses to supply accurate product and service information.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Built relationships with customers and community to promote long term business growth.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Met existing customers to review current services and expand sales opportunities.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Education

No Degree - Accounting And Finance

Lee College
Baytown, TX

Skills

  • Research
  • Data entry
  • Microsoft office
  • Microsoft Word
  • Google drive
  • Basic math
  • Teamwork and collaboration
  • Conflict resolution
  • Excellent communication
  • Good Telephone Etiquette
  • Relationship building
  • Troubleshooting
  • Friendly, positive attitude
  • Attention to detail

Timeline

SENIOR SSR

MRCGLOBAL
01.2022 - Current

ACCOUNT MANAGER

Sunbelt Supply Co
03.2005 - 01.2022

No Degree - Accounting And Finance

Lee College

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