Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
Generic

DORA PEREZ

Clarksburg,Maryland

Summary

  • Experienced professional bringing demonstrated clinical expertise, leadership skills and technical knowledge.
  • Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care.
  • Quality-driven and efficient with strong interpersonal abilities. Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures.
  • Motivated team builder and supervisor focused on driving team collaboration.
  • Hardworking and reliable with strong ability in helping patients. Offering office and clinical and non clinical jobs. Highly organized, proactive and punctual with team-oriented mentality.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Medical Officer/Medical Assistant

Capital Digestive Care
Olney, MD
12.2010 - Current

Medical officer

  • Ensure that every patient is treated warmly and empathetically
  • Ensure that each patient has interaction every 10 to 15 minutes
  • I explain every patient about their procedure at the endoscopy center, I make sure for each patient to understand diagnosis and treatment and addressing any concerns promptly
  • Timely patient run-around through prompt registration and efficient clinic operations
  • Ensure every patient is asked to return to the clinic and refer friends and families
  • Maintain facilities to provide a positive patient environment
  • I make sure to give a clear communicating to meet every patients expectations
  • Ensure each that each doctors gets all patients information correctly by putting all patients medical records together the day before patients appointment date.
  • Attending and participating assigned committee meetings weekly supervision and clinical staff meetings
  • Engaging in policy analysis and development activities to promote implementation and sustenance of program activities
  • Complies with and participate in quality assurance and quality improvement processes
  • Managing and monitoring my office to complain with patients satisfaction
  • Answering telephones
  • Welcoming patients
  • Updating and filing patient medical records
  • Coding and filling out insurance forms
  • Scheduling appointments
  • Arranging for hospital admissions and laboratory services
  • Handling correspondence, billing, and bookkeeping


Medical Assistant as needed

  • Taking medical histories
  • Explaining treatment procedures to patients
  • Preparing patients for examination
  • Assisting the physician during exams
  • Instructing patients about medication and special diets
  • Preparing and administering medications as directed by a physician prior procedures.
  • Transmitting prescription refills as directed
  • Carrying out pre and post-procedure patient education
  • Assisting with colonoscopy/endoscopy procedures
  • Informing patients on changes that should be made to diet in order to maintain a healthy GI tract
  • Preparing and sterilizing instruments, equipment, and other supplies for procedures

Veterinary Technician

NIH
Bethesda, MD
01.2004 - 06.2011

A veterinary technician I performed a professional work, I was under a licensed veterinarian and provides various medical services to all types of animals to promote their health and wellness.

As veterinary technician I have also provided both emergency and routine medical care for animals and use both clinical skills and knowledge to perform my job duties.

As a Veterinarian technician I have performed the following duties:

  • Prepare surgical instruments for surgery
  • Prep animals for surgery and other medical procedures
  • Perform X-rays and other diagnostic tests
  • Administer vaccinations and medications
  • Assist during animal surgery and other medical procedures
  • Provide routine or emergency medical care for animals
  • Administer anesthesia to animals
  • Observe and analyze animal behaviors and conditions
  • Assist in medical research related to animals

Education

Bachelor of Science - Nursing

Facultad De Enfermería Y Obstetricia FENOB-UNA
San Lorenzo, Paraguay
12-1985

Skills

  • Clinical Quality Improvement
  • Patient Health Education
  • Clinic Administration
  • Patient Records Administration
  • Improving Clinical Quality Outcomes
  • Patient Care
  • Records Management
  • Insurance Verification
  • Patient Relations
  • Direct Patient Care
  • Practice Management
  • Immunization Administration
  • Customer Engagement

I have a good knowledge with computers

  • Microsoft Office skills like Word, PowerPoint, OneDrive and OneNote
  • Spreadsheet skills including Excel and Google Sheets
  • Communication computer skills like email, Skype and Slack
  • Email programs like Microsoft Outlook, Hotmail and Gmail

Accomplishments

Best employee of the month in many consecutive months at Capital Digestive Care - Capital Star Awards and Honors

Certification

American Association of Medical Assistants (AAMA) - 2010

American Association of Phlebotomy (AAP) - 2018

Languages

Spanish
Professional
GUARANI
Professional
ENGLISH
Professional

References

References available upon request.

Timeline

Medical Officer/Medical Assistant

Capital Digestive Care
12.2010 - Current

Veterinary Technician

NIH
01.2004 - 06.2011

Bachelor of Science - Nursing

Facultad De Enfermería Y Obstetricia FENOB-UNA
DORA PEREZ