DORA Rodriguez
Cibolo,TX
Summary
Resourceful Office Manager and Public Notary with many years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration, and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.
Overview
11
11
years of professional experience
Work History
Office Manager
Mendoza Tire and Muffler
08.2013 - Current
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Updated reports, managed accounts, and generated reports for company database.
- Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
- Add all inventory to excel spreadsheet
- Enter all invoices in a excel spreadsheet
- Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
Office Coordinator
Beyond Green
04.2022 - 08.2023
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Enter all employees hours in a excel spreadsheet
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Reconciled account files and produced monthly reports and add them to excel
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Implemented inventory control measures for office supplies, reducing waste while maintaining adequate stock levels.
- Facilitated a positive work environment by addressing employee concerns and providing support when needed.
- Monitored front areas so that questions could be promptly addressed.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
DMV Title Clerk
Tri-Color
01.2021 - 08.2022
- Assisted customers with complex title issues, providing guidance on necessary steps to resolve problems.
- Enhanced office productivity by managing a high volume of title applications and paperwork daily.
- Add all titles to excel spreadsheet
- Enter all invoices from new vehicles
- Increased efficiency in record-keeping by maintaining organized filing systems for confidential customer information.
- Conducted audits on processed transactions periodically to identify areas for improvement within the department''s operations.
- Resolved customer complaints professionally, addressing concerns promptly and effectively.
- Used Xerox machines and reader and printer machines to make, file, and distribute copies of recorded documents.
- Communicated with customers to resolve common title issues.
Finance Manager
Magallon Auto Sales
01.2020 - 01.2021
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Mentored junior finance staff, fostering professional development and strong team dynamics.
- Optimized cash flow with diligent monitoring of accounts receivable and payable.
- Developed comprehensive financial reports for executive decision-making support.
DMV Title Clerk /Assistant Finance Manager
North Park Alc
04.2018 - 11.2020
- Enhanced office productivity by managing a high volume of title applications and paperwork daily.
- Assisted customers with complex title issues, providing guidance on necessary steps to resolve problems.
- Maintained positive working relationships with local dealerships, fostering open communication channels for streamlined transactions.
- Expedited out-of-state vehicle transfers by diligently reviewing supporting documents and coordinating with other states'' agencies.
- Maintain all titles in order as they come in by stock number and add them to excel .
- Received all invoices and provide them to accounting
- Promoted compliance with state regulations by keeping current on legislative changes affecting DMV procedures.
- Coordinated with law enforcement agencies to verify stolen vehicle reports and ensure proper handling of recovered vehicles'' titles.
- Used Xerox machines and reader and printer machines to make, file, and distribute copies of recorded documents.
- Organized and prepared tax and title documents to transfer ownership of property.
Dispatcher /Administrative Officer
United Trucking
04.2018 - 11.2018
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 182 fleet vehicles.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Supported continuous improvement efforts by offering suggestions for process optimization and participating in training sessions focused on warehouse best practices.
- Completed physical inventory counts of all invoices and add them to a excel spreadsheet by daily and by end of the month.
Safety Log Auditor
Spirit Trucking
03.2015 - 03.2017
- Exceeded internal audit benchmarks consistently, demonstrating exceptional attention to detail and adherence to established guidelines.
- Developed custom audit tools that expedited the review process, saving time and resources for the organization.
- Streamlined data entry procedures, resulting in more accurate and timely log updates add all logs to excel spreadsheet
- Assisted in the creation of log auditor training materials, contributing to the professional development of new hires.
Education
Some College (No Degree) -
Medical Billing And Codding
Southern Careers Institute Inc, San Antonio03.2023
High School Diploma -
Southwest High School
San Antonio, TX06.1993
Skills
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information
- Reviewed contracts for accuracy prior to signing off on behalf of the company
- Developed and implemented office policies and procedures
- Prepared invoices, reports, memos, letters, financial statements, and other documents
- Compiled data, tracked changes, and created reports in Excel spreadsheets
- Handled confidential information in a discreet manner
- Managed daily mail distribution including sorting out incoming and outgoing mail
- Prepared agendas for meetings and took minutes during meetings
- Scheduled appointments for staff members using Outlook calendar system
- Responsible for ordering business cards for staff members when needed
- Greeted visitors and directed them to the appropriate area or person
- Created and maintained filing systems, both paper and electronic
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies
- Assisted with budget preparation by tracking expenses related to office operations
- Staff hiring
- Staff Management
- Customer Service
- Expense Reporting
- Team Supervision
- Workforce Management
- Inventory Control
- Office Management
- Supply Management
- Employee Supervision
- Data Entry
- Meeting planning
- Financial Tracking
- Clerical Support
- Human Resources
- Staff Training
- Office Administration
- Customer Relations
- Business Administration
- Financial Accounting
- Microsoft Office
- Document Preparation
Languages
Spanish
Full Professional
Timeline
Office Coordinator
Beyond Green
04.2022 - 08.2023
DMV Title Clerk
Tri-Color
01.2021 - 08.2022
Finance Manager
Magallon Auto Sales
01.2020 - 01.2021
DMV Title Clerk /Assistant Finance Manager
North Park Alc
04.2018 - 11.2020
Dispatcher /Administrative Officer
United Trucking
04.2018 - 11.2018
Safety Log Auditor
Spirit Trucking
03.2015 - 03.2017
Office Manager
Mendoza Tire and Muffler
08.2013 - Current
Some College (No Degree) -
Medical Billing And Codding
High School Diploma -
Southwest High School
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