Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dora Smith

Farmington,NM

Summary

I significantly contributed to the Navajo Nation's success by being proficient at streamlining office operations and enhancing financial stability. Professional administrative support specialist prepared for a role requiring meticulous organization and effective communication. Proven ability to manage schedules, correspondence, and records while maintaining high standards. Focused on team collaboration and achieving results with reliability and adaptability. Achievements include developing comprehensive budgeting models and implementing digital filing systems, markedly improving workflow and financial reporting accuracy.

Overview

6
6
years of professional experience

Work History

Secretary/Treasurer

Navajo Nation
01.2021 - 01.2025
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls regarding chapter meeting.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
  • Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
  • Developed and maintained comprehensive database for tracking project deadlines, improving team productivity.
  • Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
  • Organized travel arrangements for executive team, ensuring smooth logistics for multiple international trips.
  • Assisted in preparing detailed reports for management, enabling informed decision-making.
  • Improved office workflow by redesigning document submission process.
  • Coordinated meetings and events, arranging logistics for over 50 corporate gatherings.
  • Enhanced office efficiency by implementing digital filing systems that streamlined paperwork processing.
  • Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
  • Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Performed research to collect and record industry data.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Facilitated communication between finance and other departments for improved synergy.
  • Increased cash flow stability by implementing rigorous monitoring processes.
  • Created comprehensive budgets for departmental alignment with strategic goals.
  • Developed financial policies to promote transparency and accountability.
  • Oversaw the successful completion of external audits without any major findings or issues raised by auditors.
  • Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
  • Enhanced financial reporting processes, providing stakeholders with accurate and timely information for decision-making purposes.
  • Prepared and presented financial reports to inform senior management and board of directors.
  • Planned and managed $[Amount] annual budgets, tracking expenses, and investigating discrepancies to maintain optimal controls.
  • Oversaw preparation of financial reports to provide accurate insights into organizational performance.
  • Collaborated with cross-functional teams to support strategic projects, contributing to overall organizational success.
  • Enhanced financial stability by developing comprehensive budgeting and forecasting models.
  • Managed cash flow to ensure adequate liquidity for operations, safeguarding against financial shortfalls.
  • Developed policies for cash handling and treasury operations, enhancing operational efficiency.
  • Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
  • Created and distributed reports on internal and external finances, audits, and budgets.
  • Provided treasury and cash management by overseeing the reconciliation of banking activity, credit card processing, and sales tax returns.
  • Managed outstanding balance amounts by evaluating reports and determining collection statuses.
  • Prepared and filed tax returns and generated monthly reports in compliance with regulatory and organizational standards.
  • Mitigated risk by implementing internal controls and safeguards for revenues and expenditures.
  • Followed up with delinquent accounts to obtain funds and reduce aging balances.

Office Assistant

Navajo Nation
11.2018 - 01.2021
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.
  • Ensured timely completion of projects by coordinating resources across multiple teams effectively.
  • Streamlined workflow and reduced manual errors by implementing new software tools and training staff on their use.
  • Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.
  • Coordinated meeting schedules and logistics, leading to smoother operations and better time management.
  • Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
  • Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
  • Ensured operational continuity, providing critical administrative support during staff absences and peak workload periods.
  • Streamlined communication within office, ensuring timely dissemination of important information to all staff members.
  • Fostered positive work environment, coordinating team-building activities and maintaining clean and organized office space.
  • Contributed to significant reduction in operational costs by negotiating better rates with office supply vendors.
  • Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
  • Enhanced staff communication, creating comprehensive internal directory with contact information and areas of expertise.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Improved data accuracy, entering and updating records in database with keen eye for detail.
  • Contributed to project success by assisting with research and data compilation, allowing for more informed strategy development.
  • Assisted in preparation of reports and presentations, which contributed to informed decision-making processes.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
  • Increased team productivity, organizing and scheduling appointments and meetings without overlap.
  • Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
  • Input data into spreadsheets and databases.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Utilized office management software to record and track customer information.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Purchased and maintained office supplies.
  • Created and maintained detailed records of all office activities.
  • Edited and proofread documents for accuracy and completeness.
  • Coordinated and scheduled meetings and appointments.
  • Compiled and analyzed data to produce reports.
  • Supported staff on special assignments and ad hoc projects.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Edited documents to keep company materials free of grammar errors.
  • Monitored and tracked budgets and expenses.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.

Education

Associate of Arts - Welding

Universal Technical Institute
Phoenix, AZ
05-2010

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Keyboarding skills
  • Appointment scheduling
  • File management
  • Document preparation
  • Complex Problem-solving
  • Payroll processing
  • File systems management
  • Accounts receivable and payable

Languages

Navajo
Native or Bilingual

Timeline

Secretary/Treasurer

Navajo Nation
01.2021 - 01.2025

Office Assistant

Navajo Nation
11.2018 - 01.2021

Associate of Arts - Welding

Universal Technical Institute

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Dora Smith