Dora Vasquez
McKinney,TX
Summary
Dynamic electrician with extensive experience at Oncor Electric Delivery, specializing in electrical installation and troubleshooting in Substation (Transmission). Proven track record in training and mentoring teammates, enhancing operational efficiency, and ensuring safety compliance. Skilled in wiring installation and fostering a culture of continuous learning, driving team performance and engagement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Electrician
Oncor Electric Delivery
01.2022 - Current
- Installed and maintained electrical systems in compliance with safety regulations.
- Diagnosed electrical issues and implemented effective solutions to minimize downtime.
- Trained junior electricians on best practices and safety protocols to enhance team efficiency.
- Conducted routine inspections of electrical systems, identifying potential hazards proactively.
- Streamlined workflow processes, resulting in increased operational efficiency across multiple projects.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical equipment within a substation
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Mentored electricians in progression in proper installation techniques, safety protocols, and troubleshooting methods to enhance their skill sets.
- Collaborated with construction teams to ensure seamless integration of electrical systems within new builds.
- Conducted several in depth safety meetings discussing safety within a substation, driving safety, overall safety
- Cross trained with P&C Engineering specialist for 6 months
Supervisor-Bank Of America Credit Card Fraud
Advanced Call Center Technologies
01.2007 - 12.2019
- Oversaw daily operations, ensuring adherence to company policies and industry regulations.
- Trained and mentored team members on best practices and operational efficiency.
- Streamlined communication processes between departments to enhance service delivery.
- Implemented quality assurance measures to improve customer\bank satisfaction scores.
- Analyzed performance metrics to identify areas for process improvement.
- Facilitated conflict resolution among team members to maintain a positive work environment.
- Developed and delivered training programs focused on skill enhancement and compliance standards.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Assessed training needs through performance evaluations and feedback mechanisms.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Promoted a culture of continuous learning by advocating for professional development opportunities.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Developed customized training materials for various industries, ensuring relevance to the target audience.
- Analyzed training data to identify trends and areas for improvement, leading to more targeted training efforts.
Education
Associate of Science - Mechatronics Technology
TSTC
Harlingen TX05-2022
Skills
- Wiring installation
- Electrical repairs
- Electrical installation
- Electrical troubleshooting
- New hire training
- Switching Qualified
- Gloving Qualified
- Welding Qualified -Oncor
- Craft Training
- OSHA 10
- MS Word, Excel and Access
Certification
2021- 360 Training
- 9300 NERC Reliability Standards Compliance Awareness
- 7517 Transmission Operations 101
- 5116 Power System Operation: Protective Relaying
- Switching and Relays
- 7505 Power System Dispatching
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Electrician
Oncor Electric Delivery
01.2022 - Current
Supervisor-Bank Of America Credit Card Fraud
Advanced Call Center Technologies
01.2007 - 12.2019
Associate of Science - Mechatronics Technology
TSTC