Dora Warren
Newark,NJ
Summary
Proven track record in enhancing delivery efficiency and client satisfaction at Harbor Freight Transport Corp, showcasing strong route planning and exceptional customer service skills. Expert in inventory management and emergency response, reducing customer dissatisfaction by notable percentages. Demonstrates a commitment to excellence and a robust work ethic through impactful communication and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Route Driver
Harbor Freight Transport Corp
08.2015 - Current
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Promoted company values through consistent demonstration of commitment to excellence during daily operations.
- Inspected and loaded delivery trucks and picked up customer returns.
- Maintained strong professional relationships with clients through effective communication and problem-solving skills.
- Decreased customer dissatisfaction Number% by providing on-time or ahead of schedule delivery.
- Assisted warehouse staff in inventory management, leading to better product availability for customers on assigned routes.
- Facilitated smooth warehouse operations by assisting with loading and unloading of goods as needed.
- Ensured timely delivery of products to various clients, fostering strong customer relationships.
- Answer calls from drivers and relay information between drivers, clients and suppliers.
- Scanning and code strip sheets
Forklift Operator
East Coast Warehouse
01.2015 - 07.2015
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Education
High School Diploma -
Weequahic High School
Newark, NJSkills
- Excellent customer service
- Strong Work Ethic
- Route Planning
- Inventory Management
- Delivery Management
- Shipping and packaging
- Record Keeping Abilities
- Customer Service
- Emergency Response Preparedness
Timeline
Route Driver
Harbor Freight Transport Corp
08.2015 - Current
Forklift Operator
East Coast Warehouse
01.2015 - 07.2015
High School Diploma -
Weequahic High School
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