Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dora webb

Coarsegold,United States

Summary

Seasoned Lead Steward at Chukchansi Gold Resort, adept in dishwasher management and excelling in multitasking. Achieved significant improvements in kitchen efficiency and sanitation, ensuring compliance with health standards. Recognized for exceptional customer service at Super French Dry Cleaners, demonstrating creative problem-solving and interpersonal skills. Proven track record of enhancing operational workflows and customer satisfaction.

Overview

25
25
years of professional experience

Work History

Lead Steward

Chukchansi Gold Resort
Coarsegold, CA
08.2018 - Current
  • Responsible for training and supervising subordinate staff in accordance with company policies and procedures.
  • Managed daily operations of the kitchen, ensuring proper sanitation standards were met.
  • Maintained inventory levels of kitchen supplies and equipment, ordering additional items as needed.
  • Analyzed usage trends to adjust staffing levels accordingly during peak hours.
  • Established standard operating procedures for stewarding activities such as dishwashing, pot washing.
  • Provided feedback on employee performance reviews to ensure employees met job expectations.
  • Scheduled shifts for steward staff based on business volume forecasts.
  • Ensured compliance with health codes regulations and safety standards set by local authorities.
  • Inspected work areas regularly for cleanliness and safety hazards.
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Responded promptly to requests from kitchen and service staff to address immediate needs.
  • Handled cleaning tasks with attention to detail, including polishing silverware and glassware.
  • Conducted daily inspections of dishwashing machines and other kitchen equipment for maintenance needs.
  • Supported kitchen staff by providing necessary utensils and cookware for meal preparations.
  • Enforced health and safety regulations within the kitchen and dining areas to prevent accidents.
  • Contributed to team efforts by accomplishing related tasks as needed to support kitchen operations.
  • Performed routine maintenance tasks on kitchen equipment including cleaning and lubrication of machinery parts.
  • Conducted regular meetings with staff to discuss performance issues or areas needing improvement.

Manager

super French Dry cleaners
Fresno, CA
01.2000 - 01.2012
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified the needs of customers promptly and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Achieved cost-savings by developing functional solutions to problems.

Education

General Ed

Madera High
200 S.Lst Madera

Skills


  • Dishwasher management
  • Multitasking
  • Sanitizing
  • Cleaning

  • Dishwashing
  • Chemicals handling

Timeline

Lead Steward

Chukchansi Gold Resort
08.2018 - Current

Manager

super French Dry cleaners
01.2000 - 01.2012

General Ed

Madera High
Dora webb