Dora Wiesse Tello

• Train and orient new medical assistants on procedures, and office polices fostering a collaborative team environment by participating in the preceptor program.
• Mentor junior staff on best practices for clinical operations promoting skill development.
• Participate in the Epic mentor program, collaborating with colleagues to stay up to date with current health electronic record software.
• Collaborate with office staff to improve office workflow to benefit patient care and experience overall.
• Ensure processes for urgent referrals are follow in a timely and efficient maner.
• Collaborate in implementing new procedures in the clinic.
• Maintain adherence to infection control protocols by following proper sterilization techniques for medical equipment.
• Assist in patient intake processes, ensuring accurate documentation and timely service delivery.
• Coordinate scheduling of appointments, optimizing workflow and enhancing patient satisfaction.
• Administer medications following established protocols for patient safety.
• Streamline electronic health record management, improving accessibility and information retrieval for clinical staff.
• Lead initiatives to improve patient follow-up procedures, resulting in increased adherence to treatment plans.
• Sanitize, restock, and organize exam rooms and medical equipment.
• Obtain client medical history, medication information, symptoms, and allergies.
• Build strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Maintain a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Assist physician with minor procedures, including preparing procedure room and sterilizing instruments.
• Explain procedures to patients to reduce anxieties and increase patient cooperation.

Worked here for over a year with family medicine physicians and advance care clinicians.

Ensured efficient rooming process and timely response to patient message and calls ensuring accurate documentation and timely service delivery.

Administered vaccination following clinicians orders and ensuring appropriate protocol based of scope of practice.

Efficiently roomed patients.

Accurately recoded medical information.

Assisted clinicians during minor procedure.

Ensure efficient work flow.