Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dora Elena Flores

Andrews,TX

Summary

A welcoming and caring proven Educator adept in bilingual communication with dynamic customer service skills. Handles emergency situations with a cool head. Poised, personable and dedicated to a safe, team-driven environment. On-the-go and ready to offer customers a memorable, secure and positive experience on voyage. Excelled in creating inclusive environments and boosting cultural awareness, showcasing exceptional multitasking and leadership skills.

Overview

35
35
years of professional experience

Work History

Educator

Andrews Independent School District
08.1993 - 05.2022
  • Collaborated with colleagues to develop and revise engaging and informative curriculum, enhancing students' learning experiences
  • Implemented classroom management techniques that fostered a safe, positive and inclusive learning environment for all students.
  • Maintained safety and security by providing a clean and structured environment for a positive educational experience.
  • Organized extracurricular clubs and activities that complemented academic curriculum and supported student interests.
  • Served as a mentor for new teachers, offering guidance on effective instructional strategies and classroom management techniques.

Educator

Seminole Independent School District
08.1988 - 05.1993
  • Created engaging and informative lesson plans to connect classroom learning to real-world scenarios
  • Facilitated positive learning environment, establishing clear expectations and supportive classroom culture.
  • Implemented classroom technology to enhance learning and make lessons more accessible to all students.
  • Enhanced cultural awareness in students by incorporating Spanish customs, traditions, and history into lessons.
  • Spoke to students in non-native language to challenge students and introduce students to non-native speaking environments.
  • Organized extracurricular activities such as Spanish Club meetings and cultural events to promote language immersion outside of the classroom setting.
  • Conducted classes for adult immigrants desiring to learn foreign language.


Waitress / Bilingual Customer Service

Southern Seas Restaurant and Catering
05.1987 - 05.1988
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts or catering services
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals for the catering business.

Education

Bachelor of Arts - English

Angelo State University
San Angelo, TX
05.1988

Skills

  • safety-oriented
  • talented customer service
  • excellent verbal and written communication
  • bilingual in Spanish and English
  • de-escalate and problem-solve
  • multitasking abilities
  • effective time management
  • teamwork and collaboration
  • efficiency under pressure

Timeline

Educator

Andrews Independent School District
08.1993 - 05.2022

Educator

Seminole Independent School District
08.1988 - 05.1993

Waitress / Bilingual Customer Service

Southern Seas Restaurant and Catering
05.1987 - 05.1988

Bachelor of Arts - English

Angelo State University
Dora Elena Flores