Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Dorah Ortiz

Dorah Ortiz

Downey,CA

Summary

A diligent and accomplished legal administrative specialist with 8+ years of experience. I strive to diversify into a field that will allow me to employ the distinctive set of skills I have garnered through my career and education to continue to foster meaningful connections among different communities and sectors.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Legal Administrative Specialist

Pellinen And Associates
11.2014 - 01.2018
  • Performed administrative tasks, such as updating and maintaining the company's database, preparing legal forms, organizing and filing documents, managing financial statements and handling over 40 pre-litigation cases
  • Oversaw calendars for all executives and scheduled meetings, engagements, conferences and business trips
  • Mentored new case managers and legal assistants, offering guidance and explanations around company procedures.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Worked with the Operations team to develop and implement office proceures

Secretary/Legal Assistant

Law Offices Of Dennis Geselowitz
08.2010 - 07.2014
  • Answered upwards of 65 calls daily, taking detailed messages
  • Scheduled and coordinated meetings, appointments and travel arrangements for supervisors and managers
  • Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays
  • Created and submitted weekly legal summary to managers, covering current cases, records requests and collections statuses
  • Maintained organized office and case-specific paper and digital files for easy tracking and retrieval

Customer Service Management

Samsung Electronics - KW International
03.2009 - 05.2010
  • Devised strategies to improve organizational efficiency and optimize group management.
  • Used consultative techniques to understand customer needs and make strategic referrals to business partners
  • Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs.
  • Logged call information and solutions provided into internal databases..

Education

Master of Science - Forensic Anthropology

University of Dundee
Scotland, United Kingdom
2021 - 2022

Bachelor of Arts - Anthropology

California State University - Long Beach
Long Beach, CA
2019 - 2021

Skills

  • Operational Procedures
  • Scheduling and Coordinating
  • Issue and Conflict Resolution
  • Report Preparation and Analysis
  • Office Management
  • Evidence Gathering
  • Conducting Intakes
  • Witness Interviewing
  • Confidentiality and Discretion
  • Bilingual (Spanish)
  • MS Office Proficient
  • Trained in Lab Safety and Proper Handling of Sensitive Evidence
  • Customer Experience
  • Client Relations Skills
  • Customer Accounts Management
  • Client Counseling
  • Prospecting Clients
  • Calendar Maintenance
  • Word Processing
  • Managing Case Files
  • Accident Reports
  • Administrative Support
  • Legal Correspondence
  • Office Support

Timeline

Master of Science - Forensic Anthropology

University of Dundee
2021 - 2022

Bachelor of Arts - Anthropology

California State University - Long Beach
2019 - 2021

Legal Administrative Specialist

Pellinen And Associates
11.2014 - 01.2018

Secretary/Legal Assistant

Law Offices Of Dennis Geselowitz
08.2010 - 07.2014

Customer Service Management

Samsung Electronics - KW International
03.2009 - 05.2010

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Dorah Ortiz