Doraine Cardoza
Locust Grove,GA
Summary
Focused Community Manager in the business for 13 years promoting a background in conflict resolution and quick decision making. Possessing the skills needed to ensure a peaceful, safe community. Looking to tackle new challenges with an organization that appreciates talents in public relations and marketing. Versatile Community Manager with successful history of meeting occupancy and payment goals while improving community satisfaction. Deep understanding of resident preferences and business operations requirements.
Overview
7
7
years of professional experience
Work History
Community Manager
Fairway Management
Locust Grove, GA
06.2020 - Current
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Performed regular inspections on buildings, common areas, and vacant units, identifying necessary repairs.
- Saved money by operating the community within budget.
- Recommended property improvements based on detailed evaluations of current property conditions.
- Monitored lease and renewal rental rates, with leadership recommendations for change implementation.
- Controlled quality assurance practices by inspecting apartments and grounds to execute superior standards of cleanliness and aesthetic appearance.
- Boosted tenant retention by addressing issues to achieve a speedy resolution.
- Drove facility growth and increased resident morale by planning special activities.
- Promoted assurance of quick repairs and fixes for issues by immediately notifying the proper contacts and determining estimated times of arrival.
- Supervised 8-person staff consisting of maintenance, activities and security personnel.
- Oversaw repairs and enhancements by working closely with maintenance staff.
Community Manager
Fillmore Management Group
StoneMountain, GA
02.2018 - 05.2020
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Collected residents' monthly rent payments, recorded transaction details and submitted bank deposits promptly to ensure availability of operating funds.
- Oversaw repairs and enhancements by working closely with maintenance staff.
- Tracked and monitored office supply inventory to restock and purchase new items, including sourcing and selecting best price suppliers.
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Facilitated and maintained compliance with federal housing re-certification regulations.
- Updated resident accounts with latest personal information and recent payments.
- Increased renewal effective rent by 87% and effective rent 95%.
Education
High School Diploma -
Newton High School
Covington, GA05.2001
Skills
- Financial budgeting and reporting
- Interior renovations
- Daily operations management
- Community marketing
- Tenant and eviction laws
- Payment management
- Facility repair reporting
- Daily operations oversight
- Maintenance and repair coordination
- Income and expense management
- Leasing and sales
- Team Training
- Employee recruitment
- Verbal and written communication
- Workplace safety
- Event planning
- Property inspections
- Employee performance management
Education and Training
other
Timeline
Community Manager
Fairway Management
06.2020 - Current
Community Manager
Fillmore Management Group
02.2018 - 05.2020
High School Diploma -
Newton High School