Jermar Harper
Springfield Gardens
Summary
Highly organized business partner with a proven track record of effectively managing competing priorities and consistently meeting challenging performance targets. Thrives under pressure and excels in completing physically-demanding work. Safety-oriented team player who values collaboration and has a strong attendance record.
Overview
32
32
years of professional experience
1
1
Certification
Work History
A Mechanic
National Grid USA
05.2015 - 06.2024
- Maintained shapers, radial drills, drill press and related machine tools
- Assembled large parts by employing appropriate rigging methods, hitches, knots, and slings based on detailed job requirements
- Assembled and disassembled machinery including compressors, fans, and pumps
- Operated acetylene torch for precision cutting
- Performed work in compliance with company rules
- Conducted consistent inspections of gas lines, appliances & equipment to identify possible leaks
- Ensured compliance with safety standards during installation of gas lines, appliances, and meters
- Repaired broken pressure regulators with precision tools for accurate gas flow
- Regulated gas pressure to maintain safety levels
- Addressed customer concerns and provided detailed explanations of repair procedures
- Operated gas welding equipment for cutting, heating, and soldering members or structures
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies
Meter Reader
Brooklyn Union Gas Company
07.2004 - 05.2015
- Read and record info from customers electric & natural gas meters for energy use so cost can be calculated
- Inspect meters & their connections for any defects or damages
- Turn off service for questionable meter behavior or nonpayment of charges as well as turning on service for new occupants
- Keeping records that show the meters on which they have serviced
- Supported efficient route planning with thorough documentation of meter locations and access points.
- Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
- Performed regular maintenance checks on meters, ensuring accurate readings and early identification of potential issues.
- Increased consumer satisfaction by addressing inquiries about meter readings and providing clear explanations.
Customer Service Associate
Pitney Bowes Mgmt. Services
06.2004 - 07.2004
- Effectively managed sorting, weighing, deliveries, issuing receipts, and bulk mailings
- Handled logistics for FDX, Arbp, UPS, and DHL shipments
- Operated such mailing handling equipment as: Letter sorting machine, letter folding machine, flat sorting machine, Delivery Bar Code System, outbound accountable system & signature pads
- Responded to customer inquiry calls using my ability to identify with the customers' needs and problems
- Updated inventory records using accurate data entry
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs
Child Care Worker
Urban Strategies Foster Care
04.1992 - 11.1997
- Coordinated medical appointment schedules
- Coordinated weekly excursions and facility happenings
- Maintained accurate records of project milestones
- Managed and organized documents
- Ensure timely and quality meal preparation
- Ensured event areas remain well-maintained and secure
- Maintained a safe and clean environment for the children by adhering to health and safety protocols
- Sanitized dishes, tabletops, and frequently touched surfaces to prevent spreading of germs
- Enforced rules and managed behavior through developmentally appropriate discipline
- Coordinated with other staff members to plan and execute special events, such as holiday parties and community outreach programs
Education
Business Management Major
New York City College of Technology
Brooklyn, New York09.2004
Skills
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Troubleshooting
- Workplace safety
- Inventory management
- Equipment inspection and testing
- OSHA
Certification
- Licensed Real Estate Agent - April 2013 - Present. Winzone Realty Inc.
81-15 Queens Blvd., 2nd Fl.
Elmhurst, NY 11373
- B-Class CDL License with Passenger Endorsement
Timeline
A Mechanic
National Grid USA
05.2015 - 06.2024
Meter Reader
Brooklyn Union Gas Company
07.2004 - 05.2015
Customer Service Associate
Pitney Bowes Mgmt. Services
06.2004 - 07.2004
Child Care Worker
Urban Strategies Foster Care
04.1992 - 11.1997
- Licensed Real Estate Agent - April 2013 - Present. Winzone Realty Inc.
81-15 Queens Blvd., 2nd Fl.
Elmhurst, NY 11373
- B-Class CDL License with Passenger Endorsement
Business Management Major
New York City College of Technology
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