Dorcas Nzoigba
Forest Hills,NY
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
LPN
Dry Harbor Nursing Home & Rehabilitation Center
2024.01 - Current
- Cared for wounds, provided treatments, and assisted with procedures.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Assisted with admissions, appointments, transfers, and discharges.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
Patient Care Technician
North shore University Hospital
2022.02 - Current
- Assisted patients with activities of daily living (ADLs), including bathing, dressing, and grooming
- Took and recorded vital signs, such as blood pressure, temperature, and pulse
- Drew blood and collected specimens
- Ensured patient comfort and safety by providing support with mobility and positioning
- Assisted in transfer and transportation of patients using proper lifting techniques
- Documented patient information accurately in electronic health records (EHR)
- Collaborated with healthcare professionals to develop and implement patient care plans.
Licsenced Practical Nurse
Ozanam Hall
2021.02 - 2021.10
- Conducted comprehensive patient assessments, including vital signs, medical history, and current symptoms
- Administered medications and treatments following physician orders and maintained accurate records
- Assisted in wound care, injections, IV therapy, and other medical procedures
- Collaborated with healthcare team members, including physicians, RNs, and CNAs, to develop and implement patient care plans
- Monitored patient progress and reported any changes to the healthcare team promptly
- Provided emotional support and education to patients and their families.
LPN Student Nurse
Coney Island Hospital Clinical Rotation
2020.01 - 2020.12
- Assessed patients' vital signs; temperature, pulse and blood pressure and recorded in electronic medical records
- Supported diagnoses by taking blood samples from patients for laboratory testing
- Helped long-term care residents with bathing, dressing, feeding and other daily living activities
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary
- Responded to patient requests with appropriate clinical and personal assistance
- Followed proper procedure for installation and removal of catheters, IVs and PIC lines
- Assisted patients in performance of routine recovery and mobility exercises, providing support when getting in and out of bed as well as walking and stretching
- Performed routine wound care and dressing changes on schedule
- Administered massages, alcohol rubs and lotion to maintain patient skincare regimes and enhance circulation
- Used initiative in carrying out recurring tasks within scope of practice and established standards of care.
Assistant Manager
OMG Jeans Inc.
2018.09 - 2020.03
- Assist the Retail Store Manager in planning and implementing strategies to attract customers
- Evaluate employee performance and identify hiring and training needs
- Make sure all employees adhere to company's policies and guidelines
- Assist the Retail Store Manager in planning and implementing strategies to attract customers
- Handle complaints from customers
- Suggest sales training programs and techniques.
CNA
Beechtree Rehabilitation Center
2018.01 - 2018.07
- Help residents with daily living activities that include using the toilet, bathing and washing, dressing, cooking, serving food and collecting food trays
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Checked patient vitals such as temperature, blood pressure and blood sugar levels
- Obtained client medical history, medication information, symptoms and allergies
- Cared for residents in assisted living facility and delivered high-quality support to meet needs
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
French Tutor
Ithaca College
2016.01 - 2018.05
- Small group instruction to help tutee understand material
- Maintain record tutoring logs
- Develop and assess instructional strategies focused on Indiana academic standards
- Maintained detailed records of French tutoring sessions using progress reports and other relevant forms
- Collaborated with teachers and parents to provide students comprehensive support in French and other current subjects
- Expanded upon classroom lessons by preparing additional verbal and written language practice
- Assisted with French homework by practicing assigned exercises and checking translation work.
Receptionist
Cayuga Ridge Extended Health Care
2016.07 - 2017.12
- Welcomed visitors, in person or on the telephone; answering or referring inquiries
- Directs visitors by maintaining employee and department directories; giving instructions
- Maintains security by following procedures; monitoring logbook; issuing visitor badges
- Confirmed appointments, communicated with clients and updated client records
- Directed incoming calls to internal personnel and departments, routing to best-qualified department
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Patient
Care Advocacy Team, PCAT
2015.01 - 2016.01
- Collaborated with CNAs, nurses and physicians to maintain stability during transport and facilitate event-free transport
- Cleaned, sanitized and moved hospital equipment
- Helped patients complete activities of daily living.
Ambassador
Ithaca College, Admitted Student
2015.02 - 2015.04
- Connected and communicated with students via telephone
- Familiarize myself with employment at Ithaca College
- Connected with professionals and classmates.
Volunteer
Housing Works Thrift Store
2014.07 - 2014.08
- Volunteered with groups and organizations to help make measurable differences for program recipients
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries
- Used strong interpersonal communication skills to convey information to others
- Engaged in community outreach to aid program mission centered on community support and enrichment.
Sales/Fitting Room Associate
OMG Jeans
2013.06 - 2014.04
- Basic customer service including greeting, general assistance
- Assisted in maintaining store appearance in accordance with Levi's Stores visual presentation standards through replenishment & recovery
- Assisted with bagging customer purchases
- Complied with store security, safety, and loss prevention programs.
Education
Bachelor of Science - Biology
Ithaca College
Ithaca, NY06.2018
Associate of Science - Nursing
St Pauls School of Nursing
Queens, NY08.2024
Associate of Science - Licensed Practical Nursing Student
Mildred Elley
New York, NY12.2020
High School Diploma -
Coalition School For Social Change
New York, NY06.2014
Skills
- Medication administration
- Wound care
- Iv therapy
- Patient Education
- Multidisciplinary Collaboration
- Electronic Health records (EHR)
- HIPAA Compliance
- Active Listening
- Patient confidentiality
- Clinical Assessments
- CCPR Certification
Certification
- CPR/AED for Professional Rescuers and Healthcare Providers, Present, 05/22/2017
- Basic Life Support (BLS) Certification, 09/30/2022
- Emerging Scholars Program, Ithaca College
- Ithaca Achievement Program (IAP), Ithaca College, 2018
- Women's Track and Field, Ithaca College, 2018
References
Available upon request
Languages
lingala
Native or Bilingual
French
Full Professional
afrikaans
Full Professional
Dutch
Full Professional
Spanish
Elementary
Timeline
LPN
Dry Harbor Nursing Home & Rehabilitation Center
2024.01 - Current
Patient Care Technician
North shore University Hospital
2022.02 - Current
Licsenced Practical Nurse
Ozanam Hall
2021.02 - 2021.10
LPN Student Nurse
Coney Island Hospital Clinical Rotation
2020.01 - 2020.12
Assistant Manager
OMG Jeans Inc.
2018.09 - 2020.03
CNA
Beechtree Rehabilitation Center
2018.01 - 2018.07
Receptionist
Cayuga Ridge Extended Health Care
2016.07 - 2017.12
French Tutor
Ithaca College
2016.01 - 2018.05
Ambassador
Ithaca College, Admitted Student
2015.02 - 2015.04
Patient
Care Advocacy Team, PCAT
2015.01 - 2016.01
Volunteer
Housing Works Thrift Store
2014.07 - 2014.08
Sales/Fitting Room Associate
OMG Jeans
2013.06 - 2014.04
Bachelor of Science - Biology
Ithaca College
Associate of Science - Nursing
St Pauls School of Nursing
Associate of Science - Licensed Practical Nursing Student
Mildred Elley
High School Diploma -
Coalition School For Social Change
- CPR/AED for Professional Rescuers and Healthcare Providers, Present, 05/22/2017
- Basic Life Support (BLS) Certification, 09/30/2022
- Emerging Scholars Program, Ithaca College
- Ithaca Achievement Program (IAP), Ithaca College, 2018
- Women's Track and Field, Ithaca College, 2018
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