Dorcus "Chentel" Morgan

Working in a closed door Pharmacy on a production line filling patients medications in a bubble pack by printing labels from computer system and pulling medications from shelf . Placement of the bubble pack on conveyor belt for pharmacist to check. Compounding of creams and ointments. Narcotics room fill, shipping filled prescriptions off to acute facilities, inventory, cycle counts, outdated medications, put up stock

• Trained new fill technicians on duties and safety procedures.
• Calibrated meters, scales, and other measuring devices used during the process.
• Ensured that all packaging materials were correctly labeled according to regulations.
• Recorded data such as weight readings or temperature readings throughout the filling process.

• Monitored inventory levels of commonly used drugs and placed orders when necessary.
• Verified accuracy of medication labels before they were dispensed to customers.
• Interpreted and processed medication orders under supervision of pharmacist.
• Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
• Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
• Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
• Assisted pharmacists in filling prescriptions accurately and efficiently.
• Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
• Checked expiration dates on medications to ensure that only unexpired products were dispensed.
• Restocked shelves with new supplies of medications as needed.
• Received payment from customers and processed credit card transactions when necessary.
• Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
• Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
• Provided exceptional customer service, addressing patient questions and concerns with empathy.
• Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
• Participated in continuing education and training to stay current with pharmacy practices and technology.
• Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
• Improved inventory management procedures to reduce overhead, backorders and overstock.
• Assisted pharmacists in filling prescription orders accurately and efficiently.
• Operated cash registers to accept payments from customers.
• Entered prescription information into computer databases.
• Answered telephones to respond to questions or requests.
• Entered patient and prescription information into pharmacy software systems with high attention to detail.

• Knowledge of medication dispensing systems including pyxis, CII safe and medidose
• Worked directly with EPIC pharmacy system to receive and process patient specific medication requests from nursing units
• Pyxis machine refill and maintenance
• Triaged phone calls from nursing units to pharmacy staff when appropriate
• Prepared medications for dispensing from inpatient pharmacy
• Pneumatic tube operation
• Delivered IV and PO medications to nursing units
• Assemble minibags
• IV preparation
• Independently compounded and prepacked medications
• Restocked medication trays for ambulance department.

• Input customer and prescription data into computer system
• Filled and labeled prescription bottles
• Inventoried stocked medications
• Interpreted written prescriptions
• Performed pharmacy calculations
• Provided excellent customer service to patients and customers.

• Assisted nurses in patient care activities including bathing patient and collecting vital signs
• Completed daily accu-checks for patients
• Complied with OSHA regulations specifically pertaining to handling bodily fluids.

• Sorted packages for efficient delivery routes.
• Loaded and unloaded packages using conveyor systems.
• Inspected packages for damage and accuracy.
• Maintained a clean and organized workspace.
• Scanned and sorted packages according to destinations and service type using handheld scanner.
• Utilized computer systems for tracking orders, printing labels, and preparing reports.

• Operated machinery to assemble products efficiently on the production line.
• Inspected items for quality and adherence to safety standards.
• Collaborated with team members to maintain smooth workflow during shifts.
• Boxed, labeled, and moved items to keep production lines moving swiftly.