Doreen DelMonaco
Yarmouth Port,MA
Summary
Highly organized, detail oriented, and dependable. Ambitious and hard working with a great work ethic. Customer-oriented team player skilled at mediation and conflict resolution. Skilled in working under pressure and adapting to changes.
Overview
24
24
years of professional experience
Work History
Associate Director
Stonehill College
04.1996 - 06.2020
- Supervise the daily operations of the Financial Aid Office
- Train and supervise Assistant Directors, Loan Office, and Office Manager
- Run weekly meetings to ensure operations of the office are running properly and smoothly
- Meet periodically with Direct Reports and conduct Performance Reviews
- Update and monitor Policies and Procedure Manual with changes in State and Federal regulations, as well as Stonehill policy and procedures
- Communicate with incoming and returning students and/or parents to ensure financial aid applications are completed
- Help students/parents when there has been a loss of income or special circumstance
- Assist senior leadership in managing special projects
- Assist IT specialist with trouble shooting financial aid packaging formulas and mailings
- Work closely with the offices of Admission and Athletics
Education
Associate of Science - Legal Assistant
Quincy Collge
05.1975
Skills
- Customer Service
- Policy Development
- Organizational Development
- Staff Training
Timeline
Associate Director
Stonehill College
04.1996 - 06.2020
Associate of Science - Legal Assistant
Quincy Collge
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