Resourceful office administrator with 15+ years of experience in customer service and administrative support across various sectors, including energy and nuclear power. Proven ability to enhance operational efficiency through effective communication and organizational skills. Demonstrated success in managing departmental functions, coordinating schedules, and supporting executive-level management. Committed to promoting safety and compliance in community roles, such as serving as a school crossing guard.
Overview
31
31
years of professional experience
Work History
School Crossing Guard
Palm Beach County Sheriff's Office
02.2024 - Current
Responsible for the safe and orderly crossing of school-aged children to and from school at designated locations.
Guide pedestrians across streets, monitor traffic flow, and stop vehicles when necessary to ensure safe crossing.
Communicate with students, parents and drivers to promote safety and maintain compliance with all safety practices.
Technical Assistant
Energy Resources, Inc.
10.2006 - 12.2019
Responsible for customer service, duties included answering customer questions, problem solving and providing detailed information on new products and services.
Organized marketing programs and special events.
Assisted with basic accounting and record keeping.
Provided administrative support services to management.
Office Administrator
Continental Group Inc
01.1997 - 08.2003
Prepared waiver of lien, bid reports, documents, letters and general office correspondence.
Maintained and organized department files.
Ordered office supplies and maintained adequate inventory levels.
Organized special events, travel arrangements, and corporate agendas.
Construction Services Departmental Senior Secretary
NYPA, Indian Point 3, Nuclear Power Plant
12.1995 - 12.1996
Provided executive level administrative support to the Construction Services Manager and six Construction Service Engineers.
Facilitated the Construction Services Manager's review of all new procedures.
Ordered office supplies, verified quantities received and maintained adequate inventory levels.
Organized and maintained a departmental calendar for training, vacations and meetings.
Maintained and organized department files, records, and procedures, prepared reports, documents, letters and general office correspondence.
Quality Assurance Departmental Senior Secretary
NYPA, Indian Point 3, Nuclear Power Plant
08.1994 - 12.1995
Provided executive level administrative support to the Quality Assurance Manager, the two QA Supervisors, and twenty-four QA Engineers/Specialists.
Coordinated schedule for the QA Manager, including appointments and travel arrangements.
Maintained and organized department files, records, and procedures.
Prepared reports, documents, letters and general office correspondence.
Education
Associate of Applied Science - Business
Dutchess Community College
Poughkeepsie, NY
05.1994
Skills
Computer skills
Customer service
Communication skills
Organizational skills
Attention to detail
Microsoft Office
Time management
Timeline
School Crossing Guard
Palm Beach County Sheriff's Office
02.2024 - Current
Technical Assistant
Energy Resources, Inc.
10.2006 - 12.2019
Office Administrator
Continental Group Inc
01.1997 - 08.2003
Construction Services Departmental Senior Secretary