Doreen Jimenez
Evergreen,CO
Summary
Energetic and focused Senior Administrative Manager offering excellent communication, planning and prioritization skills demonstrated through 20+ years of performance. Collaborative professional with dedication to partnering with C-level executives to promote an engaged, empowered work culture. Dedicated leader with experience managing administrative teams and delegating tasks to accomplish organizational goals. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Operates with discretion and confidentiality.
Overview
24
24
years of professional experience
Work History
Sr. Administrative Manager to CFO
Silicon Valley Bank, a division of First Citizens Bank
03.2022 - Current
- Hired, managed, developed and trained administrative staff (team of 8), established and monitored goals, conducted performance reviews and addressed retention opportunities through annualized incentive
- Prepared meeting agendas and briefing papers for members of board of directors and executive team
- Organized and coordinated quarterly conferences and monthly meetings for CFO; hosted monthly virtual all hands meetings for 400+ global team
- Managed complex calendar scheduling with focus on proper allocation of executive availability
- Provided strong leadership to enhance team productivity and morale
- Developed and maintained global employee recognition program
- Addressed team conflicts and developed opportunities as active listener and mentor.
Administrative Manager to CEO, President and CFO
Silicon Valley Bank, a division of First Citizens Bank
07.2014 - 03.2022
- Interim Chief of Staff to CEO
- Executive Assistant to President and CFO
- Prepared weekly meeting agendas and collected pre-read materials for CEO and executive team
- Built highly efficient administrative team through ongoing coaching and professional development opportunities
- Tracking and reporting to executive team of annual companywide strategic initiatives
- Managed administrative logistics of event planning, event booking, and event promotions
- Arranged and facilitated department all hands meetings in multi-state office locations
- Cross-trained existing employees to maximize team agility and performance
- Published monthly newsletter to build community and strengthen internal communications
- Supported company leaders by overseeing division budgets/expenses, scheduling appointments and organizing itinerary
- Onboarded new employees with training and new hire documentation
- Established administrative work procedures to track staff's daily tasks
- Cultivated positive cross-functional partnerships with fellow employees to boost company morale and promote employee retention.
Executive Assistant to CFO
Silicon Valley Bank, a division of First Citizens Bank
06.2007 - 07.2014
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Processed travel expenses and reimbursements for executive team and senior management group
- Handled confidential and sensitive information with discretion and tact
- Regular correspondence with Board of Directors
- Organized logistics and materials for each meeting and recorded action items for later dissemination to key stakeholders
- Screened incoming emails and responded accordingly to support executive correspondence
- Supported business and hospitality needs of corporate partners and staff during meetings and company events
- Championed corporate sponsorship, recruitment and fundraising activities for philanthropic partnership
- Updated spreadsheets and created presentations to support executives and boost team productivity
- Supervised two Administrative Assistants.
HR Generalist
07.2004 - 06.2007
- Improved operational processes resulting in productivity increase in HR department
- Responded to employee inquiries and directed employee relations issues to support workforce analysis, performance management and other core HR functions
- Led professional and thorough orientation sessions, introducing new hires to key company information
- Resolved employee complaints and grievances successfully through mediation and collaboration
- Investigated employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance
- Conducted confidential investigations of discrimination, harassment and workplace violence
- Coordinated executive level interviews
- Administered exit interviews.
HR Administrative Assistant
10.2000 - 06.2004
- Screened applicant resumes and coordinated both phone and in-person interviews
- Led positive candidate experience throughout interviewing and hiring process
- Managed scheduling for human resources division as well as scheduled and coordinated interviews between hiring managers and potential candidates
- Participated in job fairs to recruit new talent.
Education
Bachelor of Arts - Communication Studies
Azusa Pacific University
Azusa, CASkills
- C-Suite Partnerships
- Managing Administrative Teams
- Calendar Management
- Planning and Execution of Meetings, Offsites and Events
- Budgeting and Expense Management
- Travel Management
- Internal Communications
- Team Building
- Employee Training and Development
- Gatekeeping
- Effective Decision Making
- Coaching and Mentoring
Accomplishments
- 2010-2020 Committee Chair of SVB Administrative Conference
- 2012-2017 SVB Chairperson for Best Buddies Int’l Corporate Sponsorship
- 2015 SVB Game Changer Award
- 2013 Finance STAR Award Winner
Timeline
Sr. Administrative Manager to CFO
Silicon Valley Bank, a division of First Citizens Bank
03.2022 - Current
Administrative Manager to CEO, President and CFO
Silicon Valley Bank, a division of First Citizens Bank
07.2014 - 03.2022
Executive Assistant to CFO
Silicon Valley Bank, a division of First Citizens Bank
06.2007 - 07.2014
HR Generalist
07.2004 - 06.2007
HR Administrative Assistant
10.2000 - 06.2004
Bachelor of Arts - Communication Studies
Azusa Pacific University
Similar Profiles
Savannah CabezutSavannah Cabezut
Client Services Team Lead at First Citizens Bank & TrustClient Services Team Lead at First Citizens Bank & Trust
Johnny CalderonJohnny Calderon
Manager, Operations at Silicon Valley Bank (now a division of First Citizens Bank)Manager, Operations at Silicon Valley Bank (now a division of First Citizens Bank)
Janet FurtadoJanet Furtado
Executive Assistant to Head of Frontier Tech at Silicon Valley Bank A Division Of First CitizensExecutive Assistant to Head of Frontier Tech at Silicon Valley Bank A Division Of First Citizens
Jake WelshJake Welsh
PT Sales Representative/Team Lead at Aspire SalesPT Sales Representative/Team Lead at Aspire Sales
Adeline LotheAdeline Lothe
Volunteer at Loaves and FishesVolunteer at Loaves and Fishes